Reports to: EVP of Retail Operations and Human Resources

Supervises: Store Managers

Oversee Locations in: California, Hawaii, Minnesota and Florida

Primary Purpose:

The primary purpose of the District Sales Manager is to ensure that branded high selling behaviors are consistently demonstrated across all assigned Nectar Life stores, primarily through the role of the Manager on Duty (MOD). This entails providing strategic direction, training, and support to MODs and store teams to uphold brand standards, optimize sales performance, and deliver exceptional customer experiences. Additionally, the District Sales Manager acts as a key liaison between upper management and frontline staff, ensuring alignment with company objectives and fostering a culture of excellence and continuous improvement throughout the district.

Key Responsibilities:

• 
  Oversee and Optimize Sales Capabilities: Ensure the effective implementation of sales strategies and tactics across multiple stores to maximize revenue generation and enhance overall sales performance.

• Customer-Centric Leadership: Provide guidance and leadership to ensure exceptional customer service standards across stores.

• Coach, Train, and Develop: Mentor and train teams to enhance selling behaviors and elevate customer engagement strategies.

• Mood and Energy Elevation: Foster a positive work environment, lifting team morale and energy for enhanced performance.

• Operational Oversight: Guarantee smooth operations, resolving immediate issues, and providing on-the-ground support.

• Reset Direction: Implement and oversee store reset initiatives, ensuring adherence to brand standards.

• Manager on Duty (MOD): Ensure that the MOD role is effectively executed to demonstrate branded high selling behaviors at all times. Step in and fulfill the MOD duties in the absence of a designated MOD.

• Insights and Recommendations: Provide valuable insights to upper management regarding store performance and trends.

• Resource Allocation: Strategically shift employees to optimize staffing based on traffic and business needs.

• Emergency Response: Act as a point of contact for operational challenges, promptly addressing and resolving issues.

• Continuous Improvement: Propose and implement innovative ideas to enhance operational efficiency and the customer experience.

• Business Acumen: Analyzes and reports on KPI (Key Performance Indicators) to understand how behaviors are impacting results.

• Strategic Orientation: Builds daily, weekly, monthly and quarterly strategies to execute and achieve the brand’s goals and objectives.

Success Measures:

• Achievement of Sales Goals and Comps

• Average Dollar Sales (ADS)

• Transactions Per Hour

• Customer Loyalty Enhancement

• Shrinkage Reduction

• Effective Payroll Management

• Retention of Top Talent

• Positive Employee Opinion Survey Results

• Selling Behavior Development and Improvement

• Elevated Team Morale and Energy

• Operational Efficiency and Compliance

• 
  Retail Management Experience: Demonstrated proficiency in retail management, preferably in a multi-location setting.

• Leadership and Coaching Skills: Strong leadership abilities with a focus on coaching and developing teams.

• Flexibility and Availability: Willingness to work nights, weekends, and holidays as needed to meet business requirements.

• Strategic Thinker: Analytical mindset with the ability to drive performance improvement strategies.

• Communication Skills: Excellent communication and interpersonal skills for effective team engagement.

• Problem-Solving Skills: Quick thinking and adept at addressing operational challenges.

• Customer-Centric Approach: Dedicated to delivering exceptional customer experiences.

• Innovative Mindset: Proactive and driven to suggest and implement improvements for operational excellence

• Planning and Driving Execution: Expert planning and creating weekly and daily agendas

• Mobility: Ability to travel as needed