Overall: The Regional Manager is responsible for developing relationships with clients in a variety of industries by connecting with key decision makers and stakeholders. Regional Managers coordinate with customers and internal teams to ensure the timely and successful delivery of solutions according to customer needs. The Regional Manager establishes and develops client accounts to initiate and maintain long-term relationships. The Regional Manager is familiar with a variety of sales concepts, practices and processes. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.Client Engagement and Sales: Regional Managers are members of the Business Development unit. Regional Managers are responsible for servicing multiple client accounts and being the point of contact between IES and its prospects or clients and have a range of responsibilities including identifying and educating prospective clients while supporting existing clients with information and assistance that relates to products and services. They work closely with other Regional Managers and IES Staff to follow up on leads, answer customer questions and meet their sales quotas. Regional Managers are responsible for communicating the benefits of IES Services in order to drive sales.The Regional Manager’s objective is to be a Trusted Advisor to the client to ensure optimal outcomes are achieved. This requires the use of assessments as a tool for discovery and understanding the client’s business and pain points. Then offering solutions that are provided by IES or our partners. The Regional Manager must be comfortable interacting with all levels within an organization, including C-level executives.Partnerships: The Regional Manager is responsible for being the IES contact for specific region(s) within North Carolina. This responsibility includes visiting businesses, establishing contacts with community colleges, regional economic developers, community leaders, state leaders and establishing long-term relationships. The Regional Manager will attend meetings, generate presentations and provide information on IES services as needed.Leadership: The Regional Manager is responsible for one or more geographic regions in North Carolina. There is latitude given to manage the region in the most effective manner to meet the established goals for the region. The Regional Manager may occasionally be asked to assist with recruiting IES staff.Promotion: The Regional Managers promote all IES services, not only for a specific product area, but for the entire range of services to support IES clients. The Regional Manager must understand the services IES offers in order to advise clients on the best options to achieve their desired outcomes. This is achieved by being educated on the services offered and through onsite visits, networking, presentations, marketing materials, and educational programs.Economic Impact: The Regional Manager supports the efforts to administer an objective evaluation system that measures the impact of IES programs for the economic benefit of our clients and state of North Carolina. This includes ensuring the client understands the economic impact of the services from the beginning, then confirming the economic impact after services have been provided. The Regional Manager supports both the survey process and the production of annual or other reports of program impact that are distributed to stakeholders at the federal, state and local levels.Administration: The Regional Manager has administrative duties that include proposal development, entering data/information into the IES SalesForce CRM system, submitting travel authorizations/reimbursements, managing their schedule and generating reports as needed. This position is required to regularly attend meetings and travels as required by the client, Product Leader, Director/Manager, and the IES Executive Director.Other responsibilities include, but are not limited to the following:This position typically provides front-line day-to-day contact with IES’s clients and partners by interacting and providing IES services in person, onsite or virtually.This position will also provide support so that IES may reach its stated short-term and long-term goals.Perform other duties as assigned.