About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. The Executive Director – Restaurant Partnership Program is responsible for overseeing key Restaurant business relationships and partnerships for the organization. This person with their team will identify, explore and create direct sales, co-sell, resell, or referral opportunities with 3rd parties that have a clear alignment to our GTM product strategy. Position Summary Reporting directly to the Vice President – Platform, this person works closely with internal stakeholders to ensure the appropriate objectives and priorities are enabled within the organization. You’ll maintain intimate knowledge of our product strategy to help scope and right-size partnerships. This role will work closely with marketing on developing sales/marketing campaigns, as well as stakeholders in our product management, engineering, sales, support and professional services organizations. Complementary to the Partnership Program is the Integration Program which helps customers enable their own partners onto the NCR Commerce Platform. You and your team will own governance for the Integration Program. Key Responsibilities Primary responsibility is driving our partnerships to the most optimal level, per the business and product strategy, in the shortest amount of time with the team. Engage, build, and cultivate relationships with emerging and established companies Your team will negotiate partnership contract terms through to signing, considering commercial terms and implementation requirements. For key or complex partnerships, you will drive and negotiate a multi-year contract. Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations Monitor the competitive landscape, including regional and national players Forecast financial impact due to these partnerships. Develop sensible yet ambitious forward looking growth plans with Partner Managers and Product Managers. Provides guidance for each partner strategy for selling channels including co-sell, resell, cross-sell, or referral programs Work with senior management to develop region/area/ country strategy Your team will assess partnership performance and create actionable insights to manage opportunities and determine actions. For key strategic customer accounts, you will be involved with Product Management to assess their partnerships and our abilities/opportunities to support across the organization. Defines and deploys a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement by leveraging select partnerships Works closely with Product Management to optimize the effectiveness of overall technology investments such as technical integrations with key partner companies Over time, works with senior product Leaders to forecast commercial impact of strategic partnerships Required Qualifications Minimum Bachelor’s Degree in Marketing, Business, Communications or related field and/or experience 4-6 years of previous partnerships/partner relations for a SaaS technology firm preferred. Demonstrated experience collaborating with customers and partners enabling them to experience greater business value from our company. Relationship building and exhibit of sound business judgement with established strategic/conceptual thinking and strategic planning skills. Background in SaaS and Application Software: an understanding how products, tools and solutions work. You understand how solutions function and why, sometimes, they don’t. Exceptional project management and organizational skills are essential alongside strong problem solving and analytical skills. Problem-solving disposition, with a constant desire to improve and achieve higher grounds Strong executive presence and communication skills Strong communication and interpersonal skills, including establishing credibility and trust with partners and building influential relationships with the stakeholders, including Finance, Legal, Sales Ops, HR, Support Services, Marketing and Professional Services Strong leadership skills and ability to work both autonomously and as a team player Ability to deliver initiatives from conception through completion, on time and in an expedited manner and with high energy Contract review and negotiation Preferred Qualifications Sales “DNA”- Process oriented but still knows how to sell. Ideally has carried a quota at some time in his/her career and/or managed a team of inside sales reps Background or some experience in Hospitality Product management experience Travel throughout the U.S. is required and is expected to be up to 15% for customer and partner visits, conference, and training. Participation in GHQ workshops, corporate events, customer meetings, and more is expected from time to time. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes Help us run the world's top brands. At NCR, you’ll have meaningful and relevant work experiences, opportunities to learn and make a real contribution. Every day we build on our 130 year history to transform, connect and run our customers' technology platforms. A career here means embracing our innovative culture and shared values, always seeking new adventures and carving your own path.