You haven't searched anything yet.
Guest Services Representative II
Job Number : 240001H4
240001H4
Primary Location
United States-California-Lemoore
Organization
NGIS LEMOOREPay Range : 19.19
Join us as our next Guest Service Representative II here in Lemoore, CA at the Navy Gateway Inn & Suites (NGIS).
Why the Navy Gateway Inn & Suites (NGIS) and Navy Exchange Service Command (NEXCOM) ?
While some may serve overseas for our country, we hold down the fort we serve the men and women who wear the flag America’s strength, America’s heart.
We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
Here at the NGIS in Bremerton, no two days will look the same.
oYou can expect an unforgettable, dynamic, and competitive work environment.
oWe are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.
This is where YOU fit in : NGIS Lemoore is in need of a Guest Service Representative II to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis.
You will perform a variety of tasks which involve making the NGIS a home away from home for our valued guests. Overnight shifts are regularly scheduled.
So, what does a typical day look like? What does it take to succeed?
oProvide excellent customer service to our valued and honored guests.
oUtilize Property Management System to access guest information and retrieve reservation details.
oReceive requests and process reservations within established guidelines
oAnswer phones, transfer calls, reply to guest inquiries and log calls.
oReceives and is accountable for a change in fund. Prepare close bank report and deposits cash receipts at the end of each shift in accordance with established procedures.
The Qualifiers :
oOne (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
oOne (1) year progressively responsible experience related to the position to be filled.
Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
oMust pass a pre-employment criminal background check.
The Benefits begin DAY ONE :
We know you work hard, and cultivate the very best solutions for your family and that’s why we offer a competitive federal wage & comprehensive benefit plan.
oBenefits begin on DAY ONE
üMedical / Vision & Dental
ü401(k) & Pension Plan
üLife Insurance
üSick and annual leave accruals
üContinuity of Employment Programs for Military Spouses
üTax Free shopping, worldwide, at any Navy Exchange location
üAccess to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
üEmployee Assistance Plan (EAP)*
Includes LifeMart Discount Savings Program
GENERAL EXPERIENCE :
One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
SPECIALIZED EXPERIENCE;
One 1 year progressively responsible experience related to the position to be filled.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE :
Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
Last updated : 2024-04-24
Full Time
Retail
$28k-37k (estimate)
04/25/2024
05/03/2024
mynavyexchange.com
VIRGINIA BEACH, VA
7,500 - 15,000
1946
ROBERT J BIANCHI
$1B - $3B
Retail
The Navy Exchange Service Command (NEXCOM) is a global organization with 14,000 associates. As a world-class retailer offering a range of products and services, we are proud to serve the best customers in the world - active duty military, retirees, reservists and their families. Our mission is to provide these customers quality goods and services at a savings and support Navy quality of life programs. Endless Opportunity: While NEXCOM has six different business lines, the majority of our employees work for the Navy Exchange retail locations, the Navy Lodge hotels, or at NEXCOM corporate headqu...arters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. About Our Business Lines: Our six business lines are: Navy Exchange, Navy Lodge, Ship Store, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO) and Navy Clothing and Textile Research Facility (NCTRF). There are 300 Navy Exchange stores, 40 lodges, over 100 uniform shops along with an uniform mail order program and approximately 160 ship stores operated under our technical guidance providing sailors with a little bit of home across the world. We welcome applicants from both the civilian and armed services communities. Please visit us at www.NavyExchange.jobs to learn more about NEXCOM and view hundreds of openings around the world!
More
Show less
The job skills required for Guest service representative include Customer Service, Guest Service, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.