286 Client Services Manager Jobs in Tampa, FL
Naviga Inc. is Hiring a Client Services Manager Near Tampa, FL
Our client designs and builds test equipment for governments and civil engineering consultants, as well as their own use as a service provider to local and state government agencies. With over 45 years of experience, they have established themselves as an industry leader for quality hardware and software in this space. Naviga has been engaged to recruit a Client Services Manager in the US market.Title: Client Services ManagerLocation: Remote: Tampa, FLKey Points:
- Join a team that doesn't just follow industry trends; they set them. Innovation is not a buzzword; it's a way of life.
- Be part of projects that redefine standards and transform challenges into triumphs.
- Belief in the power of collaboration is fundamental
- Work alongside industry experts, thought leaders, and passionate professionals committed to excellence. Ideas will not just be heard; they'll shape the future of the industry.
- The industry is ever-evolving, and so is this company. It's a place where learning never stops. Whether through training programs, mentorship, or hands-on experiences, they invest in growth.
- Every project is an opportunity to make a positive impact. Join in delivering solutions that not only meet but exceed client expectations
- Be part of a team that takes pride in its reputation for world-class customer support.
- Achieve sales quotas for bookings, revenue, pipeline growth, and other related activity metrics.
- Position the company as a leader in our business, offering unique, value-added products and services.
- Engage in face-to-face selling activities with prospective and current customers.
- Effectively manage complex deals with prospective and current customers, including management of relationships to drive maximum impact across a multi-state territory.
- Develop and define territory plans, prospecting strategies, deal plans, and client action plans within assigned territory.
- Coordinate with the Business Development team to create effective target lists and territory strategies.
- Identify, qualify, pursue, and close net new customer opportunities, pulling in resources as needed.
- Coordinate with operational and sales support groups to ensure successful implementation and delivery of solutions.
- Identify cross-sell opportunities and engage appropriate overlay resources.
- Generate new accounts and revenue streams while reaching annual sales revenue goals.
- Sell to multiple levels of decision-makers.
- Schedule face-to-face contact with current or prospective buyers daily.
- Stay current on market conditions, needs, competitor strategies, goals, and approaches.
- Maintain pipeline opportunities and log all activity in Salesforce.com's designated customer relationship management (CRM) system, Salesforce.com.
- Develop and maintain an expert level of knowledge of company solutions and competition in the market.
- Participate in ongoing training to increase professional growth and job effectiveness.
- Minimum of 3-5 years’ experience selling technology, information services, or business services solutions to Government Agencies and managing the procurement process.
- Experience navigating complex deals and relationships with impact on county or municipal implementation.
- Demonstrated ability to meet or exceed a sales quota, along with a consistent track record of developing new business and managing sales cycle from generating leads through closing.
- Execute outbound campaigns, including cold calling, based on leads generated by research, trade shows, marketing campaigns, and referrals.
- Conduct effective in-person and virtual customer meetings.
- Qualify and determine customer requirements and expectations, articulate Gordian’s value proposition, recommend appropriate solutions, and emphasize solution features and benefits to business and technical stakeholders.
- Must possess strong presentation skills, professional written communication skills, be organized, analytical and can eliminate sales obstacles through creative and adaptive approaches.
- Experience selling to Finance and/or Facilities within the SLED market is ideal.
- Knowledge of the construction project lifecycle is preferred.
- Bachelor’s degree is not required but preferred
- All employees agree to submit to periodic, random drug testing
- Employees agree to submit to a criminal background check
- Must have a valid passport or be eligible to obtain one
- Company standard health insurance after 90 days (benefits are 100% covered by employer)
- Company standard IRA contribution matching up to 3% of salary
- 4 weeks of paid time off (PTO)
Job Summary
Full Time
IT Outsourcing & Consulting
$81k-105k (estimate)
02/07/2024
05/03/2024
navigaglobal.com
BLOOMINGTON, MN
500 - 1,000
2013
Private
SCOTT ROESSLER
$5M - $10M
IT Outsourcing & Consulting
Related Companies
About Naviga Inc.
Naviga provides content creation, syndication, presentation and monetization solutions to businesses.
The job skills required for Client Services Manager include Client Service, Futures, Presentation, Collaboration, Written Communication, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.
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