37 Client Services Representative Jobs in Tampa, FL
HCI is Hiring a Client Services Representative Near Tampa, FL
Homeowners Choice currently has openings for Client Service Representatives with the opportunity to work hybrid/remote while living in the Tampa Bay area. We are looking for individuals with a strong customer service background, seeking a career in the property and casualty industry, and driven to become subject matter experts in their new role.
As a Client Services Representative at Homeowners Choice, you are responsible for providing world class service to customers regarding their insurance policy through phone, email, and fax communication.
Shifts available:
- Monday-Friday from 10am-7pm
- Monday-Friday from 9am-6pm
ESSENTIAL FUNCTIONS
- Provides exceptional customer service when responding to customer questions and concerns
- Processes endorsements and policy changes forwarded by agents, policyholders, and lienholders
- Assists with payment transactions and inquires
- Handles First Notice of Loss calls
- Keeps detailed records of transactions within our policy management system
- Aids other departments during CAT (catastrophe) events
- Maintains continuing education requirements
- Other duties as assigned
REQUIRED SKILLS
- Clear, concise oral and written communication skills
- Detail oriented
- Professional and courteous
- Excellent problem-solving skills
- Works well in a team environment and independently
- Proficient in Microsoft Office and general computer skills
- Quiet workspace at home with limited distractions
- Reliable home internet required
- Use of multiple monitor displays
- Constant sitting, computer, and telephone usage
EDUCATION & TRAINING
- Associate or bachelor’s degree preferred
EXPERIENCE
- Two years or more related customer service experience and/or training; or equivalent combination and experience
LICENSES OR CERTIFICATIONS
- Insurance 20-44 License (certified or acquired within 30 days of employment)
HYBRID WORKING & COLLABORATION WEEKS
To foster HCI’s commitment to creating a collaborative work environment, remote workers will be required to report to a central office location for one week every quarter for collaboration, team building, and educational exercises. Attendance during collaboration weeks is a vital component of our team culture, and therefore mandatory unless exceptions are approved through Human Resources. Additionally, employees may be asked to report to the office outside of collaboration weeks as project requirements, team meetings, or other organizational needs that necessitate in-person collaboration occur. During this time, the employee will be exposed to normal office environment conditions and temperatures. Noise level is low to moderate.
Job Summary
Full Time
Insurance
$43k-56k (estimate)
06/15/2023
06/21/2024
hcigroup.com
TAMPA, FL
200 - 500
2006
Public
PARESH PATEL
$200M - $500M
Insurance
Related Companies
About HCI
HCI provides insurance, reinsurance, real estate and information technology services.
The job skills required for Client Services Representative include Customer Service, Microsoft Office, Attention to Detail, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
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Planning and making a schedule for the monthly meetings with the clients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
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Review the job description for a Client Services Representative.
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Step 3: View the best colleges and universities for Client Services Representative.
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