93 Patient Services Representative Jobs in Phoenix, AZ
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Native American Connections is Hiring a Patient Services Representative Near Phoenix, AZ
- Greets patients and assists with patient information, and form completion, and properly verifies insurance eligibility for all appointments.
- General office duties (mail, fax, file, copy, office supplies).
- Set appointments for clients and ensure that daily client appointments are accurately logged in the electronic health record.
- Follow up on missed appointments to appropriately re-engage the patients.
- Follows proper procedure to check the patient in for the day’s services.
- Documents in EHR promptly and accurately.
- Contact outside agencies when needed for referral information and/or other assistance for clients.
- Greets and refers the public to appropriate parties.
- Inform (verbal and written) the public on NAC programs, procedures, etc.
- Maintain the appearance of the reception area and the waiting room
- Prepare client files and files of progress notes/client information.
- Set up, monitor inventory control, and order supplies for the Integrated Clinic, including exam rooms and lab areas.
- Assist in receipt and distribution of office supply orders.
- Attend bi-weekly Outpatient Staff Meeting
- Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards.
- Other duties as assigned.
- Completes and sends out daily log tracking at the end of each day with information on all assessment appointments and requests.
- Facilitates new clients being scheduled with Assessors for Intake/Assessment as quickly as possible by locating available staff and engaging a supervisor when needed for immediate assistance.
- Put intake and admit packets together for clients and keep the necessary stock of packets.
- Provide copies for staff as needed.
- Assist with processing and completing admissions.
- Follow up accordingly/promptly on patient requests via phone/letter at the direction of medical practitioners. May coordinate with the involved parties on behalf of the patient.
- Assist MA with coordination of Specialist referrals.
- Coordinate care on behalf of patients with labs, behavioral health, and other specialty care providers.
- Follows up with the pharmacy, patients, and staff and coordinates a response back based on the consult with the medical staff.
- High School Diploma or GED required.
- Electronic Medical Record experience.
- Minimum of 1 year of experience in a medical and/or behavioral health office setting.
- Knowledgeable about the economic, educational, and social problems of Native Americans and referral sources available.
- Experience in working with the Native American population preferred.
- Valid Fingerprint Clearance Card required.
- CPR/First Aid Certificate within 90 days of hire.
- Possess and maintain a valid Arizona driver’s license.
- MS Office proficiency
- Bilingual- Spanish desired
- Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
- Demonstrate excellent written and oral communication skills.
- Excellent customer service skills
- Must demonstrate critical thinking, problem-solving, and organizational and time management skills.
- Must be able to work well with others in a team approach.
- Understand the dynamics of substance use and demonstrate the ability to integrate the knowledge for practical application.
- Mission
- Interpersonal Communication
- Collaboration and Teamwork
- Screening and Assessment
- Care Planning and Care Coordination
- Quality of Work/Intervention
- Cultural Competence and Adaptation
- Systems Oriented Practice (Work Efficiency/ Punctuality/Attendance)
- Productivity
- Practice-Based Learning and Quality Improvement
- Informatics
- Initiative/Resourcefulness
- Dependability
- Professional Behavior- Attitude/Enthusiasm
Job Summary
Full Time
Social & Legal Services
$35k-42k (estimate)
03/31/2024
04/24/2024
nativeconnections.org
PHOENIX, AZ
25 - 50
1972
Private
LISA MOODY
$5M - $10M
Social & Legal Services
Related Companies
About Native American Connections
Native American Connections is a non-profit organization that provides housing and community development services.
The job skills required for Patient Services Representative include Customer Service, Time Management, EHR, Problem Solving, Initiative, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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