392 Patient Services Manager Jobs in Phoenix, AZ
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Sage Hospice, Primary and Palliative Care is Hiring a Patient Services Manager Near Phoenix, AZ
We care about your environment.
Join Sage Primary & Palliative Care as a Patient Service Manager
At Sage Primary and Palliative Care, we think of ourselves as a family. We support each other, we recognize each other’s hard work, and we work through each challenge as a team. This is an environment where you are trusted, respected and included. If you want to feel valued and be surrounded by people who care about your well-being and your development and future, join us at Sage Primary and Palliative Care.
ABOUT THE ROLE
The Patient Services Manager (PSM) is responsible for leading and monitoring the patient intake and scheduling operations of their assigned location(s) in accordance with the business’ key initiatives and growth. Through keen observation of key performance indicators and associated metrics, the Patient Services Manager will drive strategy and efficiency to meet the department’s goals in relation to all intake and scheduling functions of patients.
*The schedule will be M-F, 8 am - 5 pm. May require flex schedule for coverage as needed*
*This position will be office based at 3030 N. Central Ave. Suite 1200 Phoenix, AZ. 85012*
MAJOR JOB FUNCTIONS
- Supervise assigned staff and oversee the intake and scheduling functions of the Patient Services Department
- Perform daily prioritization of intake and scheduling.
- Actively participate in intake and scheduling workflow and tasks; providing coverage for Patient Services Coordinators
as needed. - Ensure patients are promptly processed and scheduled, and field staff have appropriate caseloads each day; resolving issues and complaints as they occur, managing schedule disruptions, and escalating to senior leadership as needed
- Answer inquiries from patient, patient’s family, and facilities, respecting the patient’s dignity and confidentiality
- Provide metrics reporting
Requirements
- High School Diploma
- Five (5) years of healthcare experience in a hospital, medical outpatient clinic, home health, hospice, or specialty care setting.
- Two (2) years of clinical intake and scheduling experience.
- Two (2) years of supervisory experience.
Skills/Ability/Knowledge
- Working knowledge of insurance plans, medical terminology, and medical office software.
- Excellent customer service, patient advocacy, and problem-solving skills.
- Excellent written, verbal, customer service, and problem-solving skills.
- Excellent organizational and communication skills.
- Ability to multitask, prioritize work, be flexible and detail oriented.
Because those who care deserve more.
Whether you are already in the care sector or looking to take your first step, we offer a unique opportunity. The Sage Family of Companies provides the highest standards of care to those at or near the end of their life. As a group, we share a commitment to building a culture where employees have the time and support to do their best work: building meaningful connections with patients and families, growing skills and knowledge, and always looking for ways to improve. We make sure you feel valued, trusted, recognized and rewarded – as well as having the satisfaction of knowing you are growing your career with a company that is highly respected for the quality of care we deliver.
Apply now.
#sagehppcind
Job Summary
Full Time
$93k-126k (estimate)
05/01/2024
05/03/2024
The job skills required for Patient Services Manager include Leadership, Initiative, Scheduling, Customer Service, Problem Solving, Palliative Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Manager positions, which can be used as a reference in future career path planning. As a Patient Services Manager, it can be promoted into senior positions as a Chief Patient Experience Officer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Manager. You can explore the career advancement for a Patient Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a PATIENT SERVICES MANAGER, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICES MANAGER for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PATIENT SERVICES MANAGER job description and responsibilities
Regardless of the title, these professionals serve healthcare programs and patients by evaluating and ensuring that medical practices affecting patient care are enacted according to state and federal regulations.
03/15/2022: Fresno, CA
Manages a staff responsible for developing and implementing patient safety programs.
01/29/2022: Topeka, KS
While physicians and other medical staff focus on the treatment of patients, health services managers take care of everything else, ensuring that a facility runs smoothly and efficiently.
03/30/2022: Huntsville, AL
A patient care management oversees one or more aspects of the logistical operations at a medical facility.
01/22/2022: Columbia, SC
Whether managing a single department or an entire facility, a patient care management will need to collaborate with a clinical team.
03/16/2022: Terre Haute, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PATIENT SERVICES MANAGER jobs
For higher level patient care management positions, employers often desire candidates with an advanced degree and some on-the-job experience.
02/10/2022: Gary, IN
Manages subordinate staff in the day-to-day performance of their jobs.
02/21/2022: Phoenix, AZ
Collects, reviews, and analyzes information from the facility's safety programs to identify corrective action and programs as necessary.
02/15/2022: Santa Maria, CA
Health services managers may work at the level of an office, a department, a specialization, a facility, or an entire healthcare network depending on their experience and expertise.
04/09/2022: New York, NY
To recruit the most highly-qualified people for long-term employment, health services managers with personnel specializations can expect to network within other healthcare providers and travel to healthcare organization seminars.
03/25/2022: Nashville, TN
Step 3: View the best colleges and universities for PATIENT SERVICES MANAGER.
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