POSITION SUMMARY:

Under the direct supervision of the Clinical Director, Case Manager ensures coordination and continuity of care. Provides skill training and development, intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care.

RESPONSIBILITIES:

• Complete initial intake/assessments for new clients and completes all related paperwork in timely manner.
• Assist with or facilitate health promotion, psychoeducational and skills training groups; provide individualized case management to Outpatient clients
• Updates Treatment plans for clients, as needed
• Completes clinical documentation on daily basis including but not limited to group and individual progress notes, intake and discharge documentation.
• Assists with development of individual and client cultural competencies.
• Provides support around addressing Social Determinants of Health needs including documentation of:
  • Workforce development, helping with resumes, interviews as indicated by client need.
  • Referrals for all necessary basic needs, supplies, i.e., eyeglasses and other aids.
  • Referral for services for housing, employment, job training, etc.
  • Assist with transportation resources as needed
  • Assist in obtaining benefits such as with applications for food stamps, GA, AHCCCS.
• Assist clients with homeless court applications and attend homeless court.
• Assist in making community referrals and supports.
• Assist clients in completing the housing interest form and VI-SPDAT
• Assist with coordination of care amongst treatment team and referral sources and multidisciplinary team, including ART meetings.
• Provides coverage for Front Desk as needed.
• Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards.
• Other duties as assigned

CORE COMPETENCIES:

• Mission
• Interpersonal Communication
• Collaboration and Teamwork
• Screening and Assessment
• Care Planning and Care Coordination
• Quality of Work/Intervention
• Cultural Competence and Adaptation
• Systems Oriented Practice (Work Efficiency/ Punctuality/Attendance)
• Productivity
• Practice-Based Learning and Quality Improvement
• Informatics
• Initiative/Resourcefulness
• Dependability
• Professional Behavior- Attitude/Enthusiasm

EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:

• Bachelor’s Degree in behavioral health field preferred; or
• Associates of Arts Degree in behavioral health field and 2 years’ experience in licensed facility; or
• Associates of Arts Degree with LSAT AzBBHE license; or
• High school diploma or GED and 4 years experience in a licensed facility; or
• High school diploma or GED and 18 hours credit in related field and 2 years’ experience in a licensed facility; and
• Possess and maintain a valid Arizona driver’s license and
• Fingerprint Clearance Card

SKILLS REQUIREMENT:

• Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
• Demonstrate excellent written and oral communication skills.
• Excellent customer service skills.
• Must demonstrate critical thinking, problem- solving and organizational and time management skills.
• Proficiency in electronic health record systems
• Must be able to work well with others in a team approach.
• Understand the dynamics of chemical dependency and demonstrate the ability to integrate the knowledge for practical application.
• Must understand the recovery process of the chemically dependent individual
• Experience in working with the Native American population preferred
• Know the economic, educational and social problems of Native Americans and referral sources available, preferred
• MS Office proficiency
• Bilingual- Spanish desired

PHYSICAL DEMANDS:

• Able to sit, stand walk with/ without accommodations.

NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.

DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.

FAIR LABOR STANDARDS ACT:

This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.