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Nationwide IT Services
Fort Belvoir, VA | Full Time
$57k-70k (estimate)
4 Months Ago
Helpdesk Technician
Nationwide IT Services Fort Belvoir, VA
$57k-70k (estimate)
Full Time 4 Months Ago
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Nationwide IT Services is Hiring a Helpdesk Technician Near Fort Belvoir, VA

Helpdesk TechnicianSecretSecurity CEFt. Detrick, MD HybridNationwide IT Services, NIS, is seeking a Helpdesk IT Technician with the following experience:-Comprehensive knowledge across key tasks and high impact assignments and function as technical experts across Tier I, II, and III Help Desk support.-Provide IT support both desk-side and remotely based on need.-Provide installation, configuration, troubleshooting, and maintenance of Government Furnished Equipment (GFE) including, but not limited to, computers, mobile devices, Multi-Function Devices (MFD), and peripherals.-Provide installation, configuration, troubleshooting, and maintenance of software including, but not limited to, Microsoft Windows Operating Systems, Microsoft Office 365, web browsers, Adobe Acrobat, remote access tools, mission critical applications, and applications listed on the DoD/Army/DHA approved products list.-Provide network administration services such as replacing Ethernet cables between a computer and wall port, connecting/replacing patch cables, and identifying physical switch ports.-Provide comprehensive Video Teleconferencing (VTC) systems support including the configuration and maintenance of equipment (in collaboration with a VTC support contract).Position Requirements:
  • 1-3 years of experience
  • Security CE Certification
  • US Citizen with Active Secret Clearance
About Nationwide IT ServicesNIS is an IT and Management consulting company, designated 8(a) by the SBA, and a CVE-verified Service-Disabled Veteran Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP) and educational reimbursement.Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability or protected veteran status.

Job Summary

JOB TYPE

Full Time

SALARY

$57k-70k (estimate)

POST DATE

01/18/2024

EXPIRATION DATE

05/11/2024

WEBSITE

nw-its.com

HEADQUARTERS

Fairfax, VA

SIZE

100 - 200

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The job skills required for Helpdesk Technician include Help Desk, IT Support, Operating System, Microsoft Office, Installation, Microsoft Windows, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Helpdesk Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Technician. You can explore the career advancement for a Helpdesk Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Helpdesk Technician job description and responsibilities

Help desk technicians need a deep understanding of computer hardware and software.

04/03/2022: Nashua, NH

An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.

02/07/2022: Frankfort, KY

Held desk technician must be customer-oriented and patient to deal with difficult customers.

01/25/2022: Port Arthur, TX

will be able to answer queries on basic technical issues and offer advice to solve them.

02/04/2022: Gulfport, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Helpdesk Technician jobs

Determining the best solution based on the issue and details provided by customers

01/22/2022: Portsmouth, OH

To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.

01/25/2022: El Paso, TX

Proven experience as a help desk technician or other customer support role.

01/31/2022: Oklahoma City, OK

Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

04/16/2022: Erie, PA

Step 3: View the best colleges and universities for Helpdesk Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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