Administrative Assistant

ID : B24ID147ID-001

B24ID147ID-001

Location : Shoshone

Shoshone

Program : Wage / Hr :

Wage / Hr : $21.10

$21.10

Hours / Week : 20 hours / week

20 hours / week

Minimum Age :

This position supports the Bureau of Land Management Shoshone Field Office. ?The BLM Experienced Services Program is a unique partnership created to help solve the workforce issues facing government agencies.

The program connects experienced workers (age 55 ) to the BLM to provide scientific, technical, and administrative support.

• BLM ESP positions are meant to provide temporary, project-based support. This position is currently funded for an estimate of 26 weeks.
• A background security investigation may be required prior to the start date. Only those positions with 30 hours per week are eligible for health insurance benefits;

all positions will accrue sick leave. ?The experienced workers participating in the Program are referred to as ?Enrollees?

and are not employees of the BLM or NEW Solutions. NEW Solutions is the ESP non-governmental organization responsible for administrative aspects of the program, and the Enrollees work under BLM direction to assist the Agency staff in carrying out their mission.

BLM ESP Enrollees benefit from the opportunity to keep technical skills current; to access new training opportunities; to engage in gainful project-based positions;

and to undertake meaningful tasks using their experience and talent to contribute to the environment, the national economy, and their own financial security.

Qualifications :

Minimum of 10 year(s) of experience in Customer Service OR HS / GED Degree

• Experience as an administrative assistant and / or a position in customer service
• Experience required with Windows, MS Word

Duties :

• Enrollee will conduct customer service at our front desk and answer customer phone calls / questions. Incumbent would perform the following tasks : serve as collections officer;
• prepare appropriate receipts, records, and tracking forms; deposit monies in strict accordance with Department of Treasury instructions;
• reconcile accounts receivable, aging analysis reports, and suspense and unearned accounts; transfer funds from one account to another by initiating journal vouchers or other transfer instruments;
• process refunds and track the status of trespass register and contributed funds; enter and / or validate time and attendance records in the automated payroll system with less than 3 corrections required each pay period;
• resolve recurring payroll issues and audit time and attendance records to ensure they are coded properly; prepare, edit, and finalize correspondence for office supervisors and managers;

disseminate correspondence to appropriate personnel and track and maintain records (manual and / or electronic) on issued correspondence.

Incumbent will be responsible for completing all assigned tasks with minimal errors within the necessary time frame.

• Clerical work or mailings. 30%
• Customer service. 70%
Other :
• FISSA
• FISSA
• Physical requirements : Position is mostly sedentary office work

NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies.

It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.

Last updated : 2024-05-07