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16 Customer Service Associate Jobs in Medina, OH

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Customer Service Associate
$33k-42k (estimate)
Full Time | Specialty Trade in Construction 11 Months Ago
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National Design Mart is Hiring a Customer Service Associate Near Medina, OH

Overview: National Design Mart, National Carpet Mill Outlet and National Granite Luxuries Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
Responsibilities
  • Giving detailed explanations of services or products.
  • Communicating with customers in-person or over the phone.
  • Following up with clients or customers to check that they’re still satisfied with any purchases
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service
Requirements
  • Previous experience in a customer service environment.
  • Solid written and verbal communication skills.
  • Previous sales experience.
  • Good problem-solving and decision-making capabilities.
  • Ability to participate effectively as a team member.
  • Ability to work a flexible schedule, including weekends and holidays.
Physical Aspects
  • Standing and/or walking for up to 4 hours consistently.
  • Lifting up to 25 lbs.
  • Stooping and bending at the waist to stock/front shelves daily.
  • Pushing and pulling items of various weights and sizes multiple times daily.
  • Working in a retail store environment.
Equipment Used
  • Using and operating a multiline phone system.
  • Completes sales transactions using a computerized cash register system (RFMS).
  • Performs numerical computations using an adding machine and/or calculator.
  • Knows the functions of and uses a variety of industry related tools.
Management reserves the right to add additional responsibilities as the needs of company change

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$33k-42k (estimate)

POST DATE

06/14/2023

EXPIRATION DATE

05/30/2024

WEBSITE

nationaldesignmart.com

HEADQUARTERS

CHATHAM, OH

SIZE

50 - 100

FOUNDED

1998

TYPE

Private

CEO

PATRICIA KING

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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