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POSITION TITLE: Product Support Specialist III, Consolidated Services (Nursys Team)
STATUS: Full time / Exempt
LOCATION:Chicago, Illinois (Hybrid: 2 days/week on-site, 3 days/week remote)
ABOUT NCSBN
The National Council States Boards of Nursing (NCSBN) is an independent, not-for-profit organization through which nursing regulatory bodies act and counsel together on matters of common interest and concern affecting public health, safety and welfare, including the development of nursing licensure examinations. Our mission empowers and supports nursing regulators in their mandate to protect the public.
JOB SUMMARY
We are seeking a talented professional to join our Nursys team within the Consolidated Services department. The ideal candidate will bring value to the team by providing advanced subject matter expertise and conducting Nursys processes, such as data integrity reports, Falsified Identity Tracking System (FITS) and Nurse Practitioner Data Bank (NPDB) compliance.
Reporting to the Nursys Manager, Consolidated Services, the Nursys Specialist III will serve as primary liaison between operations, NPDB and Nursing Regulatory Bodies (NRBs), and ensure NRB-Nursys complex operational issues are resolved by providing accurate, prompt, and professional support and leveraging skilled resources.
This role is an exciting opportunity for an individual looking to deepen their organizational and analytical skills, while working for an organization committed to advancing nursing regulation and policy worldwide!
RESPONSIBILITIES
QUALIFICATIONS
TO BE CONSIDEREDInterested candidates must submit their resume as soon as possible.
The National Council of State Boards of Nursing (NCSBN) is an equal employment opportunity employer. Decisions affecting employment are considered without regard to disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected characteristic.
Full Time
$81k-97k (estimate)
03/02/2024
07/10/2024
ncsbn.org
Chicago, IL
200 - 500
The job skills required for Product Support Specialist III, CS include Microsoft Office, Zendesk, Attention to Detail, Integrity, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Specialist III, CS. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Specialist III, CS. Select any job title you are interested in and start to search job requirements.
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Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
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Develop knowledge bases and FAQs for product support activities.
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Use tools that boost speed and efficiency.
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Listen, understand and take action.
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