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POSITION TITLE:CRM Manager
LOCATION:Washington, DC
TRAVEL:Moderate
POSITION SUMMARY
NAACP is seeking candidates for the position of CRM Manager. Reporting to the Vice President, Development Operations, she/he will work with a fast-paced development team and provide support in all areas of fundraising, including from individuals, foundations, corporations, events, and more. A primary focus of this position is to act as key administrator of the Salesforce database, ensuring accurate recordkeeping on NAACP’s community of supporters. In addition, the CRM Manager will administer the online giving portals (ActBlue, EveryAction) and other integrations. She/he will also work closely with the Finance team, generating income reports, compiling data, assisting in reconciliation, and providing overall support to make sure financial records are accurate across the organization.
The CRM Manager will be a database expert who understands the power of good data application to support donor outreach and stewardship. The ideal candidate will be able to see the story behind the numbers and use the data to impact messaging. She/he should understand the fundamentals of nonprofit fundraising and the need for accurate information in managing donor relationships. The ideal candidate will have a positive, “can-do” attitude and the ability to work collaboratively with all staff and volunteers in a diverse and brisk environment; is self-motivated and highly organized, with exceptional attention to accuracy; is flexible with the ability to manage multiple deadlines simultaneously; exercises good judgment in handling confidential donor information; and has a keen passion for racial equity and social justice and strong alignment with NAACP’s mission and values.
RESPONSIBILITIES/DUTIES
Systems and CRM Management:
Reporting and Other Operations:
Data Entry, Gift Acknowledgments, and Reconciliation
QUALIFICATIONS
Educational/Professional Experience
Full Time
$92k-118k (estimate)
05/23/2023
05/09/2024
naacpcolliercounty.com
Naples, FL
<25
The job skills required for CRM Manager include Microsoft Office, Written Communication, Salesforce, CRM, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a CRM Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CRM Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CRM Manager positions, which can be used as a reference in future career path planning. As a CRM Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CRM Manager. You can explore the career advancement for a CRM Manager below and select your interested title to get hiring information.