Title: Front Office Coordinator

Direct Reports: N/A

Location: Flagship; In-person

Status: Full-Time; Exempt

N Street Village supports women in Washington, D.C. experiencing homelessness by offering a broad spectrum of services, housing, and advocacy in an atmosphere of dignity and respect.

If you’re a talented professional seeking a Washington, DC career where your work will make a real difference in people’s lives, we want you on our team.

The Front Office Coordinator performs reception responsibilities and provides administrative support. The coordinator requires the use of independent judgement in problem solving, knowing and understanding internal organizational policies and procedures, and the general workflow in carrying out a variety of difficult f services, housing, and advocacy in an atmosphere of dignity and respect.

to complex office supportive duties.

• Enhance the client environment by creating a hospitable and customer oriented organization.
• Respond to requests for information from clients, providers, vendors, and other members of the community.
• Prepare information packets for visitors and tours.
• Provide office administrative and clerical support that includes telephone coverage, checking voicemail messages, scheduling of administrative meeting rooms, and managing multiple meeting room calendars.
• Orders office supplies for all N Street Village locations.
• Maintain reception area and restock supply rooms, conference rooms, admin suite kitchen.
• Adheres to N Street Village COVID-19 protocols and screening platforms visitors.
• Assist as needed on special projects.
• Receive and distribute mail.

• High school diploma or GED, two (2) years of work-related experience in an office setting.
• Proficiency in Microsoft Office including MS Word, Outlook, and SharePoint.
• Position is not eligible for remote work as duties require physical presence at the front desk.

• Excellent organizational, communication and administrative skills.
• Able to work well in a multi-disciplinary environment.
• Ability to manage multiple tasks and prioritize.
• Ability to problem solve and create initiative-taking strategies.
• Practices reflect N Street Village’s vision, mission and values.
• Interactions are timely, responsive, and courteous. Actively engages in problem solving. Seeks resolution of conflicts shows respect and sensitivity for each person’s individuality and preferences and the cultural/ethnic diversity of the people we serve.
• Promotes and/or protects each person’s rights, privacy, and confidentiality.
• Works collaboratively with others to accomplish goals/tasks.
• Provides support to staff and the people receiving services and in accomplishing personal goals. Demonstrates a commitment to high goals.
• Pursues activities to enhance personal and professional growth for self and others, demonstrating a commitment to learning and improvement.
• Meets productivity standards. Is organized, efficient and effective. Is responsive, flexible, and dependable.
• Offers and accepts constructive feedback; encourages and supports others.

• Health/Wellness:
  • Medical
  • Dental
  • Vision
  • Accident Plan
  • Hospital Plan
  • Critical Illness Plan
  • Employee Assistance Program
  • Short-Term Disability
  • Long-Term Disability
• Financial:
  • 403(b) Retirement Savings Plan
  • Flexible Spending Accounts
  • SmarTrip Pre-Tax Commuter Benefits
• Insurance:
  • Life Insurance
  • Travel Insurance
• Time Off:
  • Vacation
  • Sick Days
  • Personal Leave
• Professional:
  • Professional Development Reimbursement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.