25 Guest Services Agent Jobs in Louisville, KY
Myriad Hotel is Hiring a Guest Services Agent Near Louisville, KY
Job Title: Guest Service Agent
nCompensation: $16/hr
nSome of our awesome job perks!
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- Weekly pay n
- Holiday pay n
- Discounts on dining and room rates n
- Delicious family style meal every day! n
Free To Be, Inclusion & Diversity
nAs a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
nMyriad Hotel is seeking a friendly and customer-focused Guest Service Agent to help create a welcoming and memorable experience for our guests by delivering personalized service and addressing their needs and inquiries.
nResponsibilities:
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- Respond to guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction. n
- Maintain a thorough understanding of room types, rates, and hotel services to provide accurate information to guests. n
- Offer recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services. n
- Arrange transportation, tours, and reservations based on guest requests and preferences. n
- Handle guest requests for amenities, additional services, or special arrangements, ensuring prompt and accurate fulfillment. n
- Collaborate with housekeeping to prioritize room readiness and address guest requests for room service or maintenance. n
Requirements:
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- High school diploma or equivalent. n
- Previous experience in a customer service or hospitality role is preferred. n
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor. n
- Strong problem-solving skills and the ability to handle guest inquiries and complaints professionally and efficiently. n
- Proficiency in using hotel management systems and software. n
- Detail-oriented with strong organizational skills to handle multiple tasks and prioritize effectively. n
- Flexibility to work varying shifts, including evenings, weekends, and holidays. n
Our Company: Weyland Ventures, Weyland Ventures Hospitality, Common Bond Hotel Collection.
nWeyland Ventures is a multi-disciplinary real estate development firm known for creating unique mixed-use properties in urban areas across the nation. Considered experts in the use of historic tax credits, new market credits, and other layered financing methods, the company is able to tackle tough projects that typically wouldn't be considered viable to other firms. Our projects incorporate residential, commercial, retail, and entertainment venues that often create new and vibrant neighborhoods while preserving the community's unique heritage.
nAre you ready to join our team?
nIf you feel that you would be right for our company, please fill out our 3-minute, mobile-friendly application. We look forward to meeting you.
Job Summary
Full Time
$32k-41k (estimate)
07/02/2023
08/20/2025
The following is the career advancement route for Guest Services Agent positions, which can be used as a reference in future career path planning. As a Guest Services Agent, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent. You can explore the career advancement for a Guest Services Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Agent job description and responsibilities
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
01/02/2022: Austin, TX
They communicate with guests looking to make or cancel hotel reservations.
12/21/2021: Lorain, OH
Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.
03/09/2022: Longview, TX
Typically they are most often promoted to a Medical Assistant Externship position.
01/27/2022: Waco, TX
Guest service representatives are hospitality specialists who typically work at hotels.
03/08/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Agent jobs
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
02/03/2022: Houston, TX
Communicate closely with Front Office Managers to ensure follow-up on any special problems, guest requests, etc.
02/17/2022: Chico, CA
Communicate with housekeeping, maintenance staff or management when guests report problems.
03/03/2022: Los Angeles, CA
Try to be attentive and effective at listening to, and clarifying concerns raised by employees and guests.
01/02/2022: Youngstown, OH
To be familiar with all guest related activities and events within the hotel and through outside agencies, such as activities, theatre, transportation, recreation and current events.
01/04/2022: Baltimore, MD
Step 3: View the best colleges and universities for Guest Services Agent.
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