About us

MyDrsPharmacy is a small business in Herndon, VA. We are professional, innovative, customer-centric and our goal is to Provide a service to the community relating to many fields including Elderly services,Durable medical equipment,orthapedic supplies to name a few

Customer Service Representative

Duties:

- Provide exceptional customer service and support to clients
- Answer incoming calls and respond to customer inquiries
- Assist customers with product information, pricing, and technical support
- Process orders, returns, and exchanges accurately and efficiently
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow company policies and procedures for handling customer interactions

Qualifications:

- Previous experience in customer service or a related field preferred
- Excellent communication skills, both verbal and written
- Strong time management and organizational skills
- Proficient in English (additional language skills are a plus)
- Ability to multitask and prioritize tasks effectively
- Problem-solving skills and the ability to think quickly on your feet

If you are a motivated individual with a passion for providing excellent customer service, we want to hear from you! Apply now to join our team as a Customer Service Representative.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person