12 Member Service Representative Jobs in Herndon, VA
Corporate America Family Credit Union is Hiring a Member Service Representative Near Herndon, VA
Our Member Service Representatives are the first point of contact for our members. In our Herndon, VA Branch, you serve a critical role in our member experience and act as the voice of CAFCU. You'll assist with member questions about accounts, loans, online banking, processing transactions and more. You'll provide excellent service to ensure each and every member is extremely satisfied with their interaction. Successful candidates have a genuine interest in helping people and finding solutions to their needs. This position if a 10 hour work day (7:30-5:30) M, T, TH, F and the branch is closed every Wednesday.
We're the Total Package:
With CAFCU, you'll enjoy an awesome culture that includes a positive work environment, excellent benefits, competitive pay, and working for a company that believes in developing employees to their fullest potential.
Check out these benefits that have been designed with you and your family in mind:
- Multiple plan options for medical and dental insurance along with optional vision coverage
- Tuition assistance, wellness reimbursements, and an employee assistance program
- Time for rest and relaxation with 11 paid holidays and generous PTO
- A 401k with company matching
- A generous employee referral program
- Four day work week
- And more!
What makes you a great fit?
- You are a goals-driven, people person
- You have professional manners when interacting with our members
- You are a good listener who can identify and evaluate members' financial needs and recommend the appropriate product solutions and services
- High school graduate or equivalent
- Minimum 1 year cash-handling or experience as a teller/MSR in a credit union or a related field
- Excellent verbal and written communication skills
- Ability to work at a desk for extended periods of time, reasonable accommodations will be made
- Excellent math skills
- Limited travel may be necessary
Salary: $32,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Office
- 10 hour shift
- High school or equivalent (Preferred)
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Job Type: Full-time
Salary: $33,000.00 - $39,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Opportunities for advancement
- Paid time off
- Tuition reimbursement
- Vision insurance
- Office
- 10 hour shift
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Job Summary
Full Time
$55k-69k (estimate)
04/30/2024
05/13/2024
benfrankbank.com
ROLLING MEADOWS, IL
25 - 50
1893
Public
STEVEN SJOGREN
<$5M
Related Companies
About Corporate America Family Credit Union
Ben Franklin Bank is a provider of personal and business banking products.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
