A Full Time Customer Service Position

Responsibilities:

- Process customer orders which are received on a daily basis

- Enter orders into the system

- Invoicing and shipping orders via UPS, FedEx or trucking company

- Answer customer's questions about products and procedures

- Respond to and resolve customer issues and concerns

- Produce daily order reports

- Manage clerical duties such as filing and data entry

- EDI experience is a plus

-Will also be responsible in maintaining that the warehouse employees are doing their duties

Requirements:

- Committed to excellent customer service and have passion for work

- Able to manage customer concerns and issues while maintaining a courteous, professional manner

- Have excellent communication skills, written and verbal

- Have strong computer skills: typing and managing office equipment

- Have high attention to detail and accuracy

- Knowledge of Spanish a plus

Full-time position only.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person