61 Customer Service Associate Jobs in Frisco, TX
Munawar & Andrews-Santillo LLP is Hiring a Customer Service Associate Near Frisco, TX
Munawar & Andrews Santillo Llp in King Of Prussia, PA is looking for one customer service associate to join our team. We are located on 760 Tree Top Lane. Our ideal candidate is a self-starter, punctual, and reliable. You will work closely with other team members and departments to address customer needs and contribute to overall customer satisfaction.
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Customer Interaction:
- *Respond promptly to customer inquiries via phone, email, or chat. *Handle and resolve customer complaints or issues effectively. *Provide information about products, services, and company policies.
Order Processing:
- *Process customer orders, returns, and exchanges. *Ensure accurate and timely order entry into the system. *Track and update customers on the status of their orders.
Problem Resolution:
- *Investigate and resolve customer problems or concerns. *Collaborate with other departments to address complex issues. *Escalate unresolved issues to appropriate personnel.
Product Knowledge:
- *Stay informed about the company's products and services. *Provide detailed product information and recommendations to customers. *Educate customers on product features and benefits.
Documentation:
- *Maintain accurate customer records and documentation. *Update customer profiles and account information.
Communication:
- *Communicate effectively with customers, colleagues, and other departments. *Ensure clear and concise communication in written and verbal interactions.
Team Collaboration:
- *Collaborate with other team members to achieve team goals. *Provide support to colleagues when needed. *Contribute to a positive and collaborative work environment.
Customer Feedback:
- *Collect and analyze customer feedback. *Share customer insights with relevant departments for continuous improvement.
Compliance:
*Adhere to company policies, procedures, and quality standards. *Ensure compliance with relevant regulations and guidelines. *Qualifications
- *High school diploma or equivalent (some companies may require a college degree). *Strong communication and interpersonal skills. *Problem-solving abilities. *Patience and empathy. *Proficient in using customer service software and systems. *Ability to work in a fast-paced environment.
We are looking forward to hearing from you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.39 - $20.00/hour.
About Munawar & Andrews-Santillo LLP: Munawar & Andrews-Santillo LLP is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://mlawfirm.com/?refPageViewId=PAGE_VIEW_ID.
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Job Summary
Full Time
$43k-53k (estimate)
04/29/2024
06/27/2024
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Ability to professionally attend to the needs of customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Step 3: View the best colleges and universities for Customer Service Associate.
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