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Customer Service Coordinator
MSI VIKING Duncan, SC
$35k-43k (estimate)
Full Time 9 Months Ago
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MSI VIKING is Hiring a Customer Service Coordinator Near Duncan, SC

Job Description

Job Description

MSI Viking is a leading supplier of precision measuring technologies known for our consultative and collaborative approach.

We understand our customers' unique needs and provide tailored solutions to meet them. With a wide range of metrology products, ISO 17025 accredited calibration services, dimensional inspection, repair services, and custom-engineered solutions, MSI Viking delivers excellence in precision measurement.

We are currently seeking a skilled and customer-focused Customer Service Coordinator to join our team. In this role, you will manage customer inquiries, resolve customer issues, and ensure customer satisfaction.

You will serve as our customers' main point of contact and work closely with our sales and technical teams to provide a seamless customer experience.

Duties / Responsibilities :

  • Give status updates to customers
  • Process customer purchase orders and create work orders
  • Quote and schedule in lab work orders
  • Schedule calibration of company standards
  • Invoice work orders
  • Assist other areas of warehouse when needed

Education and Experience :

  • 2-4 years scheduling / coordinating experience preferred
  • Basic computer skills; Microsoft Windows, Excel, Word, and data entry
  • High School Diploma or GED equivalent certification

Requirements

  • Excellent communication skills (internal and external)
  • Excellent organizational skills
  • Ability to multi-task and work through interruptions
  • Must be able to sit at a computer for 8-10 hours a day
  • Able to lift up to 50lbs.
  • Bending, kneeling, standing, grasping objects required

Benefits

  • Competitive pay based on skills and qualifications
  • Medical, dental, disability, and life insurance
  • 401k with Company match
  • Paid vacation and company holidays
  • Continuing Education Opportunities
  • Less than 1 hour ago

Job Summary

JOB TYPE

Full Time

SALARY

$35k-43k (estimate)

POST DATE

07/03/2023

EXPIRATION DATE

04/11/2024

WEBSITE

vikinggage.com

HEADQUARTERS

Duncan, SC

SIZE

<25

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The job skills required for Customer Service Coordinator include Communication Skills, Scheduling, Data Entry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

02/13/2022: Kingsport, TN

Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

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