Join MSI Express, a fast-growing company with a location in Batavia! We're breaking records and constantly expanding. You'll have opportunities for individual growth and be part of a team that won the prestigious CoMan Productivity Award. Our culture values empowerment, caring, and quality. Don't miss out on the chance to be part of our dynamic and successful team.

ROLE PURPOSE/POSITION SUMMARY

Provides direction to the Production department’s safety, quality, performance, service, and leadership operations. Responsible for customer relationships by providing superior customer service through planning, cost, efficiency, loss controls, and quality assurance.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

• Provide leadership and direction to the production team in areas such as safety, quality, productivity, planning, cost, efficiency, GMPs, and customer service
• Manage the production scheduling process to meet the customer’s expectations by optimizing the use of the plant to drive operations
• Manage product run requirements to ensure compliance with customer specifications while optimizing the plant resources
• Manage labor utilization to ensure the meeting or exceeding task expectations
• Manage product schedule timelines to ensure meeting customer demand and scheduling resources to the daily priorities
• Report on production yield, material usage, and material loss data
• Create a positive working environment for all employees, which supports continuous improvement, reinforces company philosophy and policies, and treats every individual equally with respect
• Communicate company philosophy and policies to hourly and management personnel
• Create a positive working environment for all associates, one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect
• Develop the production team through the effective use of Key Performance Indicators, training, and production management tools
• Monitor plant performance and develop/implement action plans to understand and address areas of concern
• Maintain continuous communication with all departments to ensure production priorities and shortfalls are addressed promptly, not to impact customer service
• This position has responsibility for Food Safety and Quality within their influence. The associate in this job has the responsibility to report, promptly, Food Safety and Quality problems to personnel with authority to initiate action on those problems
• As a member of the management team, to recognize the SQF Practitioner as having the appropriate responsibility and authority to do his job
• Ensure that all department members are informed of their responsibility to report food safety problems to personnel with the authority to initiate action
• Ensure that job descriptions for those responsible for food safety are documented and include provisions to cover for the absence of key personnel

QUALIFICATIONS/CAPABILITY PROFILE

Minimum Education

• High School diploma required
• Bachelor’s degree desired

Minimum Experience

• 5 years’ experience in Operations/Production Management
• Food manufacturing experience is strongly preferred
• Experience with customer interaction
• Experience leading and developing both salaried and hourly employees

Minimum Knowledge/ Skills/ Abilities

• Strong oral/written communication and people skills
• Strong leadership skills and delegation management
• Strong analytical and problem-solving skills
• Operating knowledge of manufacturing equipment and systems
• Metric Management
• LEAN/Six Sigma experience a plus