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Customer service position
$35k-44k (estimate)
Full Time 3 Weeks Ago
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Mr. Rooter of Richmond is Hiring a Customer service position Near Richmond, KY

Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Vision insurance
  • This is not a remote position, must report to office daily. in Richmond KY At Mr. Rooter, we love what we do, and we believe in it.

    It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous.

    As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service.

    You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

    Specific Responsibilities :

    • Receive incoming calls in professional and courteous manner
    • Prioritize and coordinate the scheduling of services
    • Coordinate delays in schedule with customers and service technicians
    • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
    • Perform other duties as needed which may include cross-training in related positions
    • Perform follow up calls to insure job was performed to customers expectations.

    Job Requirements :

    • Minimum two years admin experience
    • Strong written and verbal communication skills
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Must be able to Multi-task

    Benefits : Benefits package varies by location

    Weekend hours will consist of 8 am to 5 PM SUNDAY WORK FROM HOME ONE / TWO WEEKENDS PER MONTH

    We are actively interviewing for this position -

    Last updated : 2024-05-19

    Job Summary

    JOB TYPE

    Full Time

    SALARY

    $35k-44k (estimate)

    POST DATE

    05/20/2024

    EXPIRATION DATE

    08/20/2024

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    The job skills required for Customer service position include Customer Service, Scheduling, Data Entry, Verbal Communication, Plumbing, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service position. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service position. Select any job title you are interested in and start to search job requirements.

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