6 Customer Service Position FULL TIME / Some weekends REQUIRED Jobs in Richmond, KY
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Customer Service Position FULL TIME / Some weekends REQUIRED
$37k-46k (estimate)
Full Time
3 Weeks Ago
Mr. Rooter of Richmond is Hiring a Customer Service Position FULL TIME / Some weekends REQUIRED Near Richmond, KY
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
This is not a remote position, must report to office daily. in Richmond KY At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
- Receive incoming calls in professional and courteous manner
- Prioritize and coordinate the scheduling of services
- Coordinate delays in schedule with customers and service technicians
- Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
- Perform other duties as needed which may include cross-training in related positions
- Perform follow up calls to insure job was performed to customers expectations.
Job Requirements:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- Must be able to Multi-task
Benefits: Benefits package varies by location
Weekend hours will consist of 8 am to 5 PM SUNDAY WORK FROM HOME ONE/ TWO WEEKENDS PER MONTH
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Job Summary
JOB TYPE
Full Time
SALARY
$37k-46k (estimate)
POST DATE
05/20/2024
EXPIRATION DATE
07/18/2024
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