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About our Company:
Bunkhouse is a hospitality company that believes in inspired design, connection to place, and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including: Hotel San José, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel, and Jo’s Coffee in Austin; Hotel Havana and Ocho in San Antonio; The Phoenix Hotel in San Francisco, California; Hotel San Cristóbal in Baja, Mexico; and Hotel Genevieve in Louisville, Kentucky, with more projects on the way.
We're looking for:
Hotel Genevieve, Kentucky's exciting Nulu neighborhood, is looking for a Guest Experience Manager who is passionate about cultivate a space that offers our guests the best of the best. Responsibilities in this role include oversight of front desk relations, concierge services and VIP programs.
The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. The Guest Experience Manager must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors and partners.
Knowledge, Skills, and Abilities:
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Job Responsibilities:
Guest Experience
Team Leadership
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
Working Conditions/Environment
The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Full Time
$36k-53k (estimate)
03/05/2024
05/09/2024
The job skills required for Guest Experience Manager include Leadership, Credit Card, Property Management Systems, Transportation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Manager positions, which can be used as a reference in future career path planning. As a Guest Experience Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Manager. You can explore the career advancement for a Guest Experience Manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Experience Manager job description and responsibilities
Oversee food and beverage management, including inventory, ordering, and budget
02/28/2022: Little Rock, AR
Guest Experience Manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
04/18/2022: Sacramento, CA
Develop Culinary Leads and uphold food safety & quality standards
04/10/2022: Greenville, SC
Be responsible for the entire guest experience
02/09/2022: Huntington, NY
Lead and develop Team Members and Special Ops Trainers
03/30/2022: Columbus, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Experience Manager jobs
Complete data entry tasks
03/20/2022: Charleston, SC
Created a cadence of communication to ensure stakeholders are informed on all relevant marketing activities and results.
04/15/2022: New Bedford, MA
Collaborate with cross-functional teams to ensure a successful consumer experience by managing customer engagement and all floor interactions.
04/17/2022: Lompoc, CA
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
01/25/2022: Raleigh, NC
Assisted owner with the testing and implementation of retail POS system; established inventory, pricing, and hot key entry.
02/07/2022: Des Moines, IA
Step 3: View the best colleges and universities for Guest Experience Manager.