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Client Service Representative
$40k-50k (estimate)
Full Time 2 Months Ago
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Mount Laurel Animal Hospital is Hiring a Client Service Representative Near Pennsauken, NJ

Pennsauken Animal Hospital is growing! We are undergoing a large renovation and expansion that will award us the title of largest veterinary practice in Camden County, NJ. Our new building will be equipped with a state-of-the-art surgery suite, in-hospital STAT lab, ICU and Emergency/Urgent Care wing, feline and canine friendly Primary Care wings, and many more exciting medical additions.

We are looking for a client service representative who is eager to build relationships with our clients and their pets. The ideal candidate would have at least one year experience in veterinary care and be proficient with answering multi-line phones, obtaining medical records, checking clients in/out, managing the schedule, client communication via email and phone, and other tasks. You would have off on all major holidays (our hospital is closed) and while some nights and weekend are required you wouldn't be on-call after hours. You would be encouraged to learn and grow your skills and can take advantage of a generous CE allowance to attend conferences and online programs. 

We take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. Our employees’ quality of life outside of the practice is something we strongly value and support. These values allow us to BE EPIC - Believe in. Empowerment, Empathy, Professional, Integrity, and Collaboration. We are also conveniently located mins from Philadelphia and are about an hour away from New Jersey shore towns!

Our services include wellness, urgent care, sick visits, dentistry and surgery. We offer digital radiographs, digital dental radiographs, ultrasound, an in-house laboratory, and a fully-stocked pharmacy. We work hard to maintain relationships with existing clients as well as focusing on community outreach and reaching new clients. We pride ourselves on client education and our staff ensures that we answer any questions that clients may have during, and after, their visits with us. We work very closely with several local rescues and have contracts with local animal control to see animals that are surrendered or abandoned.

Some benefits of joining our practice

  • Medical, dental, vision insurance
  • HRA & FSA
  • 401k 
  • Mental health HRA
  • Financial wellness program
  • Employee assistance program
  • Pet care discount
  • Scrub allowance
  • Continuing education allowance
  • Paid time off

About Pennsauken Animal Hospital:

This year we are celebrating 75 years of servicing the community and their pets! We have a staff of over 50 which includes 7 doctors and numerous support staff. We take pride in partnering with our clients to help them provide the best health care possible for their pets. We focus on education and prevention as a means to keep pets healthy and happy. You can find us on the web at www.pennsaukenvet.com.

Pennsauken Animal Hospital is an equal opportunity employer.

Job Types: Full-time, Part-time

Job Summary

JOB TYPE

Full Time

SALARY

$40k-50k (estimate)

POST DATE

02/05/2024

EXPIRATION DATE

05/01/2024

WEBSITE

mountlaurelanimalhospital.com

HEADQUARTERS

Mount Laurel, NJ

SIZE

<25

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

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Step 3: View the best colleges and universities for Client Service Representative.

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