About Us:
We are dedicated to making a positive impact by engaging with our donors, supporters, and community members. Join us in our mission to cultivate relationships, provide exceptional customer service, and support meaningful fundraising initiatives.
Position Overview:
As a Customer Service Representative, you'll be at the forefront of our engagement efforts, providing personalized support to our donors while assisting in various fundraising activities. This role presents a unique opportunity to contribute to impactful projects and foster positive change in the world.
Key Responsibilities:

• Respond promptly and courteously to donor inquiries at our local fundraisers 
• Provide personalized assistance regarding fundraising campaigns, donations, and general inquiries
• Cultivate and maintain positive donor relationships through effective communication and follow-up
• Accurately process donations and ensure proper database management
• Collaborate with the fundraising team to support campaign execution.
• Assist in crafting and distributing donor communications and acknowledgments
• Identify opportunities to enhance the donor experience and contribute to fundraising strategies

• Must be 18 years
• Strong written and verbal communication skills with a customer service mindset
• Ability to thrive in a fast-paced environment and manage multiple priorities
• Detail-oriented with excellent organizational skills
• Passion for our organization's mission and a commitment to community impact

• Reliable
• Time Management
• Integrity
• Coachable 
• Goal Oriented