The MSR II is responsible for delivering exceptional service to members by assisting with their financial needs, promoting credit union products and services, and ensuring member satisfaction. This role involves processing transactions, opening accounts, providing information on loan products and the ability to input applications and disburse loans. The MSR II also helps members manage their accounts, resolve any issues, and ensure compliance wit...
The MSR II is responsible for delivering exceptional service to members by assisting with their financial needs, promoting credit union products and services, and ensuring member satisfaction. This role involves processing transactions, opening accounts, providing information on loan products and the ability to input applications and disburse loans. The MSR II also helps members manage their accounts, resolve any issues, and ensure compliance wit...
The MSR III independently performs a full range of member service, sales and operational functions while requiring minimal supervision as they serve as part of the management team. The MSR III oversees workflow, serve as a key holder, assists members, supports staff throughout the day and assists in coaching and training of staff and new team members. Additionally, the MSR III is responsible for delivering exceptional service to members by assist...
The Assistant Branch Manager plays a key role in the efficient operation of a First Harvest Credit Union branch. In partnership with the Regional Manager, this position is responsible for overseeing daily branch operations, coaching and developing staff, ensuring compliance, and delivering exceptional member service. Additionally, the Assistant Branch Manager drives sales and membership growth while fostering a positive, high-performance work env...
