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At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewDepartment DescriptionIn partnership with the various Motorola internal partners, you will be working directly with assigned Public Safety agencies based on technical or adoption needs.You will build relationships with the agency's technical and command leadership representatives to ensure their agency's needs and objectives are clearly understood, track the progress toward their intended or anticipated outcomes, and assist in gathering and engaging the necessary Motorola internal resources to drive adoption and ongoing product/portfolio use.
You will be working with the Motorola product teams to understand current roadmaps, feature releases, and best practices in configuration and have an awareness of any performance changes that could impact an agency's path to adoption, use, and outcome achievement.
Responsibilities include but are not limited to:
Core Competencies:
Qualifications:
2 years of experience in one or more of the following: Public Safety, Business Analysis, Field Service, CAD (Computer Aided Dispatch), Record Management Systems, Evidence Management Systems, Call Taking, Call Routing, Dispatch, and Jail Applications
Must be able and willing to travel up to 75% of the time
Technical expert in ESRI, SSRS Reporting,Vesta, Emergency CallWorks, CommandCentral, PremierOne, or Flex Applications
SME on PremierOne or Flex, CAD, RMS, ESRI, or SSRS products
SME on Client Installation of Motorola Solutions products
SME on UCR (NIBRS or SRS)
Ability to provide all required customer training without assistance
Higher level education (Bachelor's or Associate's degree) preferred
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
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Our U.S.Benefitsinclude:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email .
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.Full Time
Durable Manufacturing
$114k-161k (estimate)
02/08/2024
05/27/2024
motorolasolutions.com
CHICAGO, IL
15,000 - 50,000
1928
Public
GREGORY Q BROWN
$5B - $10B
Durable Manufacturing
Motorola Solutions is an Illinois-based manufacturer and distributor of video security, two-way radio devices and related products for sectors such as transport and logistics.