The Role:

The Physical Security Manager will lead the development, implementation, and oversight of the Physical Security Program across our global organization. This role plays a vital role in protecting our company's personnel, assets, facilities, and reputation while ensuring alignment with business, regulatory, and compliance requirements. The ideal candidate possesses a deep understanding of physical security principles, risk assessments, security technologies, and a demonstrated ability to work cross-functionally in a complex global environment.

The Physical Security Manager will report to the Global Director of Enterprise Resilience and Physical Security. This is a hybrid role, with a minimum of 3 days in office each week, based in our corporate headquarters in Chicago.

Responsibilities:

• Program Management - Work in partnership with Facilities, Design, People Team, Legal, IT, and other relevant functions to develop and implement a comprehensive physical security program.
• Define global physical security standards and policies ensuring adherence to relevant regulations and business requirements
• Safe and Secure Office Design – work with Real Estate, Facilities, and Design teams on new and existing office designs, ensuring alignment with industry best practices and Morningstar physical security standards
• Site Safety and Security Assessments and Mitigation - Develop tools and execute processes to conduct ongoing physical security risk assessments across our facilities and operations. Develop and execute mitigation strategies for identified risks and vulnerabilities, using a risk-based approach
• Access and Security Systems Management - Oversee the design, installation, maintenance, and monitoring of physical security systems (i.e., badge readers, camera systems) and other relevant systems, measures, and programs in alignment with security standards and strategies
• Safety Training and Awareness - Champions and coordinates the Security Awareness Program resulting in a strong Security Culture. Continuously assesses effectiveness of employee training on physical security
• Travel Safety – responsible for travel risk management, which includes travel risk assessment, travel tracking, and incident response
• Compliance - Ensure compliance with relevant safety and security regulations, along with business and client requirements
• Public Safety Cooperation - Enable and champion cooperation and coordination with representatives of local government including law enforcement, emergency management, firefighting agencies, and other relevant entities
• Security Project Management - Responsible for the project management of physical security system installations or upgrades in collaboration with project sponsors and vendors
• Incident Management - Lead investigations of security incidents, breaches, and losses. Prepare detailed reports and recommendations for corrective action. Develop and maintain effective incident response protocols
• Investigations - Conducts and assists in workplace safety and security investigations and/or collaborates with other functions to conduct these investigations
• Contract Management – working with procurement, drive value with effective contract management for security and access services
• Security and Risk Advisory - be the physical security subject matter expert by providing consulting and advice to internal stakeholders regarding various aspects of workplace security issues including, but not limited to, access and technology

Requirements:

• Bachelor's degree in Security Management, Criminal Justice, or a related field.
• Minimum of 5 years of progressively responsible experience in physical security management, preferably within the financial services industry
• Industry Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or other relevant certifications are highly preferred.
• Intermediate to expert knowledge of physical security systems (i.e. CCTV, Access Control, Intrusion) and other security-related systems
• Sound knowledge and understanding of applicable federal, state/provincial, and municipal legislation and security regulations
• Excellent communication (written and verbal), interpersonal skills, and the ability to build relationships with diverse stakeholders
• Proven ability to lead, develop, motivate others, manage, and maintain relationships with a variety of internal and external organizations/partners
• Strong knowledge of security risk and threat assessments
• Excellent teamwork, leadership, relationship building, mentoring, training and project management experience and skills
• Ability to work comfortably within a fast-paced and matrixed organization
• Possesses excellent analytical skills and ability to apply sound judgment in problem solving, evaluating courses of action, and making decisions on complex security matters
• Experience in emergency planning and crisis management.
• Willingness to travel internationally, as needed.
• Due to the nature of this position and global presence of our organization, work outside normal business hours will be periodically required