Regional Vice President of Operations

Fulltime - Salary

Pay Range: $150,000.00 - $190,000.00

Exempt

Schedule: Monday - Friday (Flexible as Needed)

Make a difference by providing great care and love for our treasured residents!

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.

Summary of Role:

This position will provide oversight and guidance for a region of 13 Senior Housing communities (Assisted Living, Independent Living, Memory Care). Qualified candidates should have 10 years of successful leadership experience in a similar environment for operations and fiscal success, be committed to our core values, and have a passion for the seniors that we serve.

Duties and Responsibilities of the Position:

• Oversee all operations and fiscal oversight for 13 communities in all aspects of resident care, admissions, staffing, marketing, programming, culinary services, facilities maintenance, and administration.
• Lead through vision and values for resident and team-member well-being, quality assurance, financial management, and regulatory compliance with the highest integrity and ethical standards.
• Responsible for driving the region to achieve and surpass sales, profitability, cash flow and business goals and objectives.
• Responsible for understanding legal documents related to acquiring, developing, and operating projects.
• Responsible for the measurement and effectiveness of all processes, internal and external.
• Provide timely, accurate and complete reports on the operating condition of the region.
• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the organization.
• Motivate and lead a high-performance management team; attract, recruit, and retain required members of the team; provide mentoring as a cornerstone to the management’s development.
• Lead by example; ensure outstanding attention to detail in resident care and well-being while demonstrating effective communication.

• Supervise multiple Executive Directors, oversee the operations at their communities to ensure high customer satisfaction.

Job Qualifications:

• Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.

• Ability to lead within a culture committed to Morningstar’s “Team Member Promise”: We consider each team member a valued individual who is instrumental in-service excellence to our residents. MorningStar creates a work environment where life is enriched, stories are shared, and lives are cherished.
• 10 years of strong operational experience working with the elderly in an assisted living, skilled nursing, or hospital environment highly preferred.
• Must have experience managing multiple retirement, assisted living, and/or memory care communities.
• Must be able to maintain composure during stressful and emergent situations.
• Must be approachable, fair-minded, and able to communicate with clarity while showing confidence and enthusiasm.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
• Excellent interpersonal skills with an ability to partner with a dynamic leadership team.
• Possess personal qualities of integrity, credibility, and commitment to the corporate mission and vision.
• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Bachelor’s degree in healthcare, Gerontology, Business or another related field or equivalent combination of education and experience.
• Excellent knowledge of the state regulations and compliance management.
• Working knowledge of basic accounting terminology and processes with strong financial judgement.

• Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.

EEO