Moore- ResourceOne Division is looking for an Account Executive to join our fundraising department. The ideal candidate must be goal oriented, driven, experience with fundraising, nonprofits and direct mail with a proven track record of exceeding clients expectations. You must have a positive attitude and be able to “think outside the box” to generate leads and maintain client relationships. The position can be either on-site or remote.

Job Summary: The Account Executive has 3 years’ experience in the direct mail/fundraising industry and has a strong understanding of creative design, production, and data strategy with a results-oriented perspective. The Account Executive works closely with the Account Director to understand the clients' overall objectives and budget; and in turn, is responsible for ensuring the FG Sheriffs' team is executing fundraising and marketing campaigns in a timely and accurate manner. An Account Executive works closely with the team on all day-to-day activities, ensuring client campaigns are developed and executed in an efficient manner. This individual will be required to create and implement campaigns to acquire, cultivate and solicit direct mail donors in a fast-paced and creative environment. To be resourceful, analytical, creative, and organized, as well as seeking opportunity to improve internal efficiencies that will lead to the growth of the company.

Duties/Responsibilities:

• Lead strategy and budget meetings for assigned clients
• Lead team meetings, in coordination with Account Director, to establish mail plan and all pertinent matrices to manage each account
• Develop and implement strategies to maintain and/or expand fundraising programs for assigned clients.
• Prepare, implement, and maintain a mail plan for each account to identify what short and long-term goals need to be met and how to meet them.
• Develop budgets with clients, plus provide projections forecasting the cash flow (donations & mailing costs)
• Provide reports on the budget and donor activity for each assigned client
• Interface with the client to understand the client's overall objectives and requirements
• Contact clients on a regular basis to maintain the account relationship
• Serve as point of escalation for issues or activities that the client encounters and expedite the resolution of client problems/complaints
• Prepare and conduct presentation for clients
• Travel to visit and make presentations to client and to association conferences
• Contribute to the quarterly and annual business forecasting by providing account trends and sharing future client needs.
• Develop short-term strategic plans designed to ensure client satisfaction by identifying customer issues and offering creative and timely solutions to those issues
• Develop and implement new and innovative approaches to provide, expand or improve current practices
• Develop long-term strategic plans designed to assure account retention, continued account success and realistic program expansion.
• Sustains knowledge of current postal regulations and print technologies.
• Utilizes internal proprietary software for data related reports.
• Maintains communication with all key contacts throughout the process via phone, fax, and email.
• Keeping up-to-date technically and applying new knowledge to position.
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Develop specific goals and plans to prioritize, organize, and accomplish work.

• Create and see through a specific plan that guides the company or specific department to work towards.
• Work on-site in office or Remote
• All other duties assigned

Required Skills/Abilities:

• Strong verbal and written communication skills
• Ability to handle multiple complex projects; a resourceful self-starter who will take initiative and follow through on projects.
• Ability to adapt to frequent change and prioritize constantly shifting priorities.
• Must be detail oriented.
• Create a motivating work environment by working as a team
• Accuracy of all documents...how well details are managed.
• Open, clear and timely communication with team regarding client conversations and goals.
• Ability to learn and adapt to new processes.
• Attention to detail and organizational skills
• Timeliness of responding to client.
• Timeliness with addressing and resolving problems.
• Timelines of meeting production deadlines.
• Learn Standard Operating Procedures for executing a project, as well as the responsibilities of each member of the team
• Train and learn the Aegis CRM system.
• Train and learn the full fulfillment process from data entry to lettershop.

• Interpersonal skills to guide employers and work with the clients and executives.
• Time management to organize tasks and finish them on time.
• Decision-making skills that higher-ups have to do in a business such as cutting costs and expanding company business.

Education and Experience:

• A Bachelor's degree or higher is preferred
• 5 years of client services and direct response experience; nonprofit fundraising knowledge is a plus.

Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.

For more information and details, email Christy -cwhite@wearemoore.com

Moore-ResourceOne Division is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.