Job Summary

Initiates, develops, and maintains relationships with new & existing clients. Provides them with Monument products and services that ensure client satisfaction while growing the client base.

General Accountabilities

· Identifies new business opportunities, initiates communication.

· Builds and maintains effective professional relationships with clients.

· Contacts and visits clients to help them better understand company products and services.

· Conducts reviews of accounts on a regular basis to evaluate clients' needs to match with appropriate products and/or services.

· Handles all queries about company products and services.

· Manages and grows existing accounts.

· Plans for and attends events to establish new business.

· Ensures that clients understand products and services and provides assistance as necessary.

· Develops plans and implements strategies for all assigned accounts.

· Manages overall customer satisfaction.

· Manages day-to-day client communications and relationships.

*The company reserves the right to add or change duties at any time.

Job Qualifications

Education: Associate degree

OR

Experience: 2 years of related experience

Skills

Excellent written and verbal communication; Service orientation; Persuasion; Time management; Self-motivated