Recent Searches

You haven't searched anything yet.

4 Customer Service Manager (Bilingual) Jobs in Sandy Springs, GA

SET JOB ALERT
Details...
Domino's Franchise
Sandy Springs, GA | Full Time
$34k-42k (estimate)
4 Days Ago
Walgreens Boots Alliance
SANDY SPRINGS, GA | Temporary
$35k-44k (estimate)
0 Months Ago
Steve Paige - State Farm Agent
Sandy Springs, GA | Full Time
$38k-48k (estimate)
1 Month Ago
Customer Service Manager (Bilingual)
Full Time 10 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Molly Maid of Dunwoody Sandy Springs & East Cobb is Hiring a Customer Service Manager (Bilingual) Near Sandy Springs, GA

As a Customer Service Manager (Bilingual), you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Schedule estimates & cleans
  • Perform marketing functions to sell additional work and earn business
  • Return customer calls, respond to customer complaints, and resolve breakage issues
  • Perform administrative functions including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Must be Fluent in both Spanish and English
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits: 
  • Paid Time Off
  • Paid Holidays
  • Profit Sharing Plan
  • Bonuses
  • Dental and Vision Insurance
  • Company Car for customer visits
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Job Summary

JOB TYPE

Full Time

POST DATE

06/06/2022

EXPIRATION DATE

10/28/2022

The following is the career advancement route for Customer Service Manager (Bilingual) positions, which can be used as a reference in future career path planning. As a Customer Service Manager (Bilingual), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager (Bilingual). You can explore the career advancement for a Customer Service Manager (Bilingual) below and select your interested title to get hiring information.

Robert Half
Other
$65k-82k (estimate)
1 Week Ago
Thepenguin
Full Time
$103k-134k (estimate)
1 Day Ago
Hewlett-Packard
Full Time
$86k-116k (estimate)
3 Weeks Ago

If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Manager job description and responsibilities

As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.

02/02/2022: San Antonio, TX

They develop and implement standards effective in sustaining the relationship between an organization and its clients.

02/12/2022: Monterey, CA

Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.

01/27/2022: Muskegon, MI

Customer service managers oversee teams of customer service representatives.

04/16/2022: Clarksville, TN

Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.

02/10/2022: Youngstown, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Manager jobs

They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.

02/11/2022: Austin, TX

Customer service managers generally need a bachelor’s degree.

04/15/2022: Manchester, NH

Although certifications are not essential for this position, many customer service managers pursue optional credentials.

03/15/2022: Huntsville, AL

They should know how to set customer service goals, use CRM tools and build teams.

03/13/2022: Kennewick, WA

Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.

04/16/2022: Detroit, MI

Step 3: View the best colleges and universities for Customer Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more