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Field Service Technician
Modular Devices Indianapolis, IN
$53k-69k (estimate)
Full Time | Wholesale 4 Months Ago
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Modular Devices is Hiring a Field Service Technician Near Indianapolis, IN

Job Title: Field Service Technician
Job Description: Reporting to the Cleanroom Technical Services Manager, the Field Service Technician will be responsible for the maintenance, troubleshooting, and repair of cleanroom equipment and facilities. Cleanrooms are specialized environments used in industries such as pharmaceuticals, biotechnology, electronics manufacturing, and healthcare, where strict control of airborne particles, air pressure, temperature, humidity, and other environmental factors is crucial.
Essential job duties include but are not limited to:
  • Installing, maintaining, and repairing cleanrooms, cleanroom components and cleanroom support systems (HVAC, controls, biosafety cabinets, laminar flow hoods, HEPA filters, exhaust fans, etc.).
  • Configuring hardware and software components after installation.
  • Testing and troubleshooting equipment to determine what needs repair or replacement.
  • Performing routine maintenance on HVAC systems, plumbing systems, and controls systems.
  • Documenting installation and repairs, keeping records of all maintenance and repairs.
  • Troubleshoots and escalates issues using problem-solving methods as root cause analysis.
  • Identifies and implements corrective actions for manufacturing related issues using standard methodology.
  • Maintaining all tools and equipment used during service requests.
  • Responds to service requests by diagnosing equipment problems, process issues and performing the necessary repairs or modifications and documents the corrective actions taken.
  • Ensures escalation process is followed and complete in a timely manner for service and downtime issues.
  • Teaching customers how to use the provided cleanroom systems and equipment properly.
  • Support management of the stock of replacement parts and equipment.
  • Using computers, software, and electronic tools to operate, monitor and troubleshoot cleanrooms.
  • Applies broad knowledge of general technical concepts and practices and a general understanding of product or systems fundamentals.
  • Assignments require broad judgment in troubleshooting proven processes as well as the ability to suggest alternatives.
  • Required Travel 20-30%. Potential Overtime Required. Weekend travel required.
  • Performs other related duties as assigned.
Qualifications
Note that these requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Knowledge/Skills:
  • Excellent attendance is required.
  • Excellent attention to detail and organizational skills.
  • Applies solid knowledge of business concepts, procedures and practices, and a complete understanding fundamental in a functional area, and working knowledge of other related disciplines.
  • Ability to interact seamlessly with all clinical professionals.
  • Ability to perform some manual labor tasks such as Equipment installation, and cleanroom construction task usings various tooling.
  • Good communication skills.
  • Excellent team player.
  • Valid Driver’s License Required.
  • Carries or pulls up to 40 lbs. of test equipment.
  • Lift parts or carry parts weighing a few ounces to over 100 lbs. (assistance available when lifting items over 50 lbs.)
  • Frequently bends, stoops, climbs, twists, turns, and works in unusual positions using full body mobility.
Experience:
  • Minimum 1 year of working in a technical services field facilities engineering environment or cleanroom environment.
  • Experience with HVAC and HVAC control system repair/maintenance strongly preferred.
  • Working in ISO Cleanroom environment preferred.
Education:
  • H.S. diploma or equivalent plus 5 years of related work experience or equivalent combination.
  • Two-year degree or some college credits preferred.
Remote Work: This role will be primarily performed indoors with limited outdoors construction.
If the need arises to work remotely, including nights and weekends, employees are expected to work in a secure location to protect company data and have stable high-speed internet.
Additional requirements:
This is a full-time position. Employees are expected to work a general schedule of 8 hours per day, 5 days per week. Employees may be required to work beyond the standard schedule to meet the deliverables and expectations of the role. Employees working from home employees, like those in an office, should use their time wisely and constructively plan their day since there is limited daily oversight.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$53k-69k (estimate)

POST DATE

01/28/2024

EXPIRATION DATE

04/24/2024

WEBSITE

modulardevices.com

HEADQUARTERS

LAFAYETTE, NJ

SIZE

<25

FOUNDED

1987

CEO

MARCIA ABO

REVENUE

<$5M

INDUSTRY

Wholesale

Related Companies
About Modular Devices

Mobile Cath Lab Rentals, Modular Cath Labs, Angio Labs, IVR Labs, Mobile CT Labs We founded the Mobile Cath Lab industry over 25 years ago and today we have grown to operate the largest fleet of interim Mobile and Modular CT Scanners and Cardiac Cath/Vascular Labs available for monthly rental. Whether there is a need for a short-term solution to bridge the gap during an equipment change-out or a longer term need for increased capacity or a program start-up, we have an interim lab solution.

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