Nature of Work

Provide administrative support services.

Essential Functions and Responsibilities

• Place outgoing calls, answer incoming calls, forward calls to party, take messages, when necessary, notify (by phone) employees that visitors have arrived.
• Provide prompt and courteous service as first point of contact at the front desk: both in person and on the phone.
• Maintain office security by following safety procedures and controlling access.
• Receive, sort, and distribute mail/deliveries, as well as prepare outgoing mail/shipments.
• May be responsible for managing company phone system and corresponding apps, including orders, replacements, assignments, and troubleshooting when necessary.
• Create and update files of various kinds; i.e., documents, spreadsheets, and databases.
• Maintain office phone directory.
• Ensure facilities are organized and orderly.
• May be responsible for ordering, tracking, and maintaining office supplies (including branded apparel, gifts, and staff uniforms.
• Help plan and organize company events, fundraisers, community service opportunities, parties, etc. with assistance from administrative staff.
• May be responsible for managing vehicle fleet: orders, maintenance, repairs, recalls, vehicle assignments, invoicing, updating Wheels software, registrations and renewals, gas cards, etc.
• May be responsible for managing/updating contractors' and business licenses.
• May be responsible for managing/tracking employee certifications and clearances such as OSHA, lead, asbestos, NDOC, etc.
• Prepare conference spaces for scheduled meetings, trainings, and events, including ordering and setting up food, drinks, etc. as necessary.
• Close out kitchen/lunch areas daily and restock as needed.
• Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.

Essential Qualifications

• Ability to perform work accurately and completely, and in a timely manner
• Solid communication skills, verbal and written
• Ability to understand and implement best practice standards
• Knowledge of organizational structure and available resources
• Ability to quickly and effectively solve complex problems
• Ability to multitask while delivering quality through attention to detail
• Excellent organizational skills
• Listening skills
• Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels
• Ability to be proactive and resourceful when issues arise
• Ability to follow-up on inquiries in a timely manner
• Ability to prioritize multiple projects
• Proficiency in MS Office and all other company utilized software
• Ability to build relationships with team members that transcend a project
• Ability to build relationships and collaborate within a team
• Ability to learn and use a variety of software, tools and systems necessary to meet business needs

Education

• High School Diploma or General Education Degree (GED), or equivalent experience

Experience

• 2 years or more of related work experience preferred

Decision Making

• Follows directions and refers all exceptions to supervisor

Physical Demands/Work Environment

• Must be able to lift up to 25 pounds
• Normal office environment
• Frequent activity: sitting, viewing, and typing on computer screen
• Occasional activity: standing, walking, bending, reaching above shoulder

MMC Corp and its subsidiary companies are an Equal Opportunity Employer-EEO/AA/M/F/D/V/VEVRAA