This role will work directly with our customers and team to develop solutions that exceed our customer’s expectations for innovation and return on investment. Account Managers foster a positive, long-lasting, and collaborative relationship with customers, listening to their needs and responding with highly competitive solutions. We believe that our customers should experience a seamless process from start to finish and our people, culture, and a customer-centric attitude will make that possible. The ideal candidate will be capable of balancing multiple diverse projects, have a high technical aptitude, integrity, and have a broad experience in automation.

Essential Duties and Responsibilities:

1. Customer Acquisition and Relationship Building: Developing and nurturing relationships with potential and existing customers to understand their automation needs.

2. Customized Solution Sales: Presenting tailored automation and robotics solutions to customers, highlighting benefits and ROI.

3. Deal Negotiation and Closing: Effectively negotiating terms and closing deals to secure business and generate revenue.

4. Post-Sale Engagement: Maintaining contact with customers post-sale to ensure satisfaction and foster long-term relationships.

5. Market Awareness and Continuous Learning: Keeping abreast of industry trends and advancements to enhance sales strategies and offerings.

6. Customer Visits: As an important part of our business, in-person visits to various customer sites are a vital part of building customer relationships and to help the team in understanding full scope of projects.

Qualifications:

• Determination to succeed and a drive to win
• Bachelor’s degree in a related engineering or business discipline is preferred
• Minimum of 3 years of experience in the industrial automation sector, specifically in selling or concepting custom high-end automation equipment. 2 years of this being in a conceptual role is preferred
• Previous background in machine design or building is a significant asset
• Demonstrated ability in creative problem-solving, especially in areas lacking standard solutions
• Proactive and able to operate autonomously
• Stellar interpersonal and communication skills across multiple mediums, including sketches, CAD, email, and phone
• Computer proficiency, especially with Microsoft Office Suite and CRM tools
• A deep-seated commitment to nurturing long-term customer and team relationships
• Prior experience in the automation industry is essential