You haven't searched anything yet.
We’re looking for a driven individual who is passionate about helping others to become our next Bilingual Customer Service Advocate!
As a Customer Service Advocate, you are the customer’s first point of contact when they call in to our call center to make an appointment at one of our clinics. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.
Individuals with experience in call center or the customer service industry would be a good fit for this role. We’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete tasks.
Responsibilities:
Candidates must possess the following
What we offer:
· $14-$15/hour Including Incentives
· Hours to start are Monday through Friday 10am to 7pm with 1 Saturday a month
· Opportunities for growth within the department and company
· Health Insurance: Medical, dental, vision
· Paid Time Off, Paid Holidays & 401K Plan
About us:
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.
At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.
Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our corporate team is headquartered in Minneapolis, Minnesota, and our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating in 26 countries world-wide.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
Job Type: Full-time
Salary: $14.00 - $15.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Retail
$35k-44k (estimate)
04/04/2024
08/01/2024
miracle-ear.com
PLYMOUTH, MN
500 - 1,000
1995
Private
ROBERT WABLER
$200M - $500M
Retail
Miracle-Ear provides hearing aids and devices for individuals.
The job skills required for Bilingual Customer Service Representative (Bi-Lingual Only) include Customer Service, Call Center, Communication Skills, Customer Satisfaction, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative (Bi-Lingual Only). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative (Bi-Lingual Only). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative (Bi-Lingual Only) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative (Bi-Lingual Only), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative (Bi-Lingual Only). You can explore the career advancement for a Bilingual Customer Service Representative (Bi-Lingual Only) below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
12/29/2021: New Orleans, LA
A representative needs to build rapport with customers to secure sales or create a substantial client base.
01/07/2022: Providence, RI
Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
12/17/2021: Topeka, KS
Respond to customer service complaints before they happen.
12/25/2021: Saint Cloud, MN
Minimum of one year customer service or related experience.
01/14/2022: Davenport, IA
They help customers with their queries and complaints.
02/13/2022: Wichita Falls, TX
Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
02/24/2022: Salt Lake City, UT
Step 3: View the best colleges and universities for Bilingual Customer Service Representative.