Overview:

Texas Aero is a Fixed Base Operator (F.B.O.) at the Waco Regional Airport. An FBO is best described as a general aviation terminal, ensuring that all customers and ground services for military, medical, corporate, and private aircraft are all taken care of with the highest level of customer service.

Responsibilities:

-Customer service for pilots to passengers, assisting with luggage, vehicles, and a variety of unique customer needs

-Serve as concierge to Waco by ordering hotel rooms, rental cars, catering meals, etc. for passengers and crew on-board aircraft

-Answering phone calls, emails, and radio calls; receiving customer requests and reiterating to service team and vendors

-Creating and processing customer invoices for fuel, catering, supplemental services, etc.

-Maintaining FBO presentation by tidying facilities and ensuring personal appearance is professional and orderly

-Reliable and timely attendance for all shifts which may include nights, weekends and/or holidays as scheduled

-Understanding that Texas Aero operated 365 days a year and holiday/weekend work may be necessary

Requirements:

- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service or sales is preferred
- Excellent problem-solving skills
- Ability to work in a team environment
- Comfortable with outbound calling activities

Benefits:

-Paid-time-off based on full-time/part-time status

-Voluntary bonus pay during Baylor athletic season

References:

www.texasaero.com

https://privatejetcardcomparisons.com/what-is-an-fbo-explaining-fixed-base-operators/

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Waco, TX 76708 (Required)

Ability to Relocate:

• Waco, TX 76708: Relocate before starting work (Preferred)

Work Location: In person