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Job Title: Customer Care Associate
Location: Onsite training in Burlington, MA (after training mostly remote)
Hours: Mon - Fri 9:30am - 6:00pm EST (training hours 8:00am/8:30am start time)
Pay: $21.00/hr.
***This is a contract position, with a possibility of conversion/getting hired on***
A career with MilliporeSigma is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.
Your Role:
This Customer Care position involves working in a dynamic, fast paced, high energy and rewarding team environment focused on delivering a better customer experience. You will be responsible for ensuring each transaction is processed within customer specifications MilliporeSigma guidelines. As a Customer Care Specialist, you must be eager to learn, be respectful, honest & humble, and embrace challenges. The opportunity for growth exists for employees who are eager to promote innovation, embrace new ideas and demonstrate the ability to learn at the next level of responsibility.
Key responsibilities include:
Basic Qualifications:
Preferred Qualifications:
What we offer:
With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Millipore Sigma is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.
Job Types: Full-time, Contract
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits:
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Work Location: Hybrid remote in Burlington, MA 01803
Full Time | Contractor
Business Services
$40k-50k (estimate)
12/08/2023
05/07/2024
SAINT LOUIS, MO
25 - 50
2019
UDIT BATRA
<$5M
Business Services
The job skills required for Customer Care Representative (90% Remote) include Customer Service, Problem Solving, Microsoft Office, Customer Care, Listening, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative (90% Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative (90% Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative (90% Remote) positions, which can be used as a reference in future career path planning. As a Customer Care Representative (90% Remote), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative (90% Remote). You can explore the career advancement for a Customer Care Representative (90% Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.