Elevate your Career with Miller Paper & Packaging!!

Looking for an opportunity to excel in a dynamic work environment while fostering meaningful connections with both colleagues and customers? Miller Paper & Packaging is your next destination! Join our a team where growth, success, and a supportive environment await you!

Position Details:

• Job Title: Customer Service Representative / Accounts Receivable
• Employment Type: Full-time, offering up to 40 hours per week
• Schedule: Monday-Friday, from 8:00am-5:00pm
• Location: Amarillo, TX
• Compensation: $15-$17/hour

Responsibilities and Duties:

• Answering all incoming calls & emails regarding billing issues, product problems, service questions, and general customer concerns
• Creating purchase orders and placing orders with vendors as needed
• Processing customer returns and picking up orders as needed
• Troubleshooting any backorders and finding any viable “customer approved” substitutes
• Completing follow through with customer and sales staff inquiries timely and efficiently
• Researching out of stock products and recommending suitable product substitutes to customers
• Reconciling vendor invoices to customer direct ship orders
• Scanning all customer signed proof of deliveries and attach to electronic customer order
• Ordering and processing all orders as assigned
• Printing, emailing and faxing customer invoices as needed
• Transferring and Shipping
• Performing Basic Accounting duties
• Other duties as assigned

Qualifications and Skills:

• High school diploma or GED required,
• Minimum of 2 years experience in customer service role required
• Experience in the janitorial/paper industry preferred
• Ability to do routine business math calculations and reconcile invoices
• Strong communication skills both verbal and written required
• MS Office experience required
• Must be able to lift up to 50lbs

Benefits:

• 401K
• 401K Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Sick/Personal Paid Time Off
• Vacation Paid Time Off
• Holiday Pay
• Annual Profit Sharing

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Application Question(s):

• All employees, regardless of position, are subject to pre-employment and random drug testing . Are you willing to undergo pre-employment/random drug screening?
• What is your hourly pay rate expectation?

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Required)
• Microsoft Office: 2 years (Required)
• basic accounting: 2 years (Required)

Work Location: In person