**Job Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Duties:** - Handle incoming customer inquiries via phone, email, or chat - Provide information about products and services - Assist customers with order placement and tracking - Resolve customer complaints or issues in a professional manner - Conduct outbound calls to follow up on customer inquiries or feedback - Perform data entry and maintain customer records accurately **Experience:** - Previous experience in customer service or sales preferred - Excellent phone etiquette and communication skills - Ability to analyze customer needs and provide appropriate solutions - Bilingual in English and Spanish is a plus - Proficient in data entry and CRM software Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you are passionate about delivering top-notch customer service and have the skills we are looking for, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $12.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Work Location: In person