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2 Months Ago
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Customer Care Representative
millenniumsoft covington, GA
$36k-46k (estimate)
Full Time | IT Outsourcing & Consulting 2 Months Ago
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millenniumsoft is Hiring a Customer Care Representative Near covington, GA

Position : Customer Care Representative

Location : Covington, GA

Duration : 6 Months Contract

Total Hours/week : 20.00

1st shift

Description:

  • This position works very closely with the Customer Care Supervisors of Order Processing and Sales Support to provide exceptional customer service while ensuring the department’s stated goals and quality standards are achieved.
  • This position will be responsible for a multitude of tasks, including: The processing of orders via phone, fax or email, Providing support to the client-UCC Sales & Marketing Teams, and Administrative Duties.
  • The roles of this position will adjust to the needs of the business.

Qualifications:

  • Some College preferred. Must have HS Diploma
  • Skilled in the use of personal computers and office software including familiarity with MS Word, Excel, PowerPoint, and Outlook.
  • Ability to solve basic math equations.
  • Excellent communication skills (written and verbal).
  • Ability to work with and maintain confidential information.
  • Ability to resolve potentially stressful customer interactions.
  • Excellent organizational skills.
  • JDE experience desirable.
  • Demonstrated excellence in the continuous handling of meticulous detail.
  • Excellent data entry, proofreading, and typing skills.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$36k-46k (estimate)

POST DATE

03/10/2024

EXPIRATION DATE

07/09/2024

WEBSITE

gomillenniumsoft.com

HEADQUARTERS

FAIRFAX, VA

SIZE

50 - 100

FOUNDED

2000

CEO

SHAILAJA MASHETTY

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Customer Care Representative include Customer Service, Communication Skills, Customer Care, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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