46 Concierge Jobs in Los Angeles, CA
Milk Honey is Hiring a Concierge Near Los Angeles, CA
Job Details
Description
Position Summary:
The Concierge performs a full spectrum of duties designed to provide milk honeys guests with a high-quality experience by
ensuring exceptional customer service and supporting our fellow Partisans.
Essential Duties and Responsibilities:
Duties include but are not limited to the following:
- Provide superior customer service while encompassing milk honey brand standards
- Greet clients with a warm welcome as soon as they walk through the door, offer a beverage, and personally walk them through the spa salon for their reservation.
- Contribute to established customer satisfaction score by providing superior and authentic customer service
- Educate clients on retail items, achieve and maintain a retail to service sales ratio that is appropriate for growth within your location
- Elevate the client experience by offering enhancements and additional services
- Complete side work and daily tasks as directed by co-workers or managers
- Have the desire and ability to exemplify milk honeys 4 Principles in every interaction with clients and coworkers
- Answer multi-line phone system and respond to client emails in a timely manner
- Exhibit time management skills and ability to self-start, possess the ability to prioritize tasks
- Be available to work nights, weekends and some holidays
- Schedule clients following strict milk honey protocol, to maximize efficient use of time
- Have each client fill out and sign an intake or addendum for each service
- Use our operating system effectively to make all aspects of the spa/salon run efficiently
- Communicate with all co-workers and clients in a friendly, professional manner
- Help maintain the retail area, communicate with management about product feedback, stock levels, etc.
- Assist with light housekeeping (picking up glasses in lounge, robes in locker room)
- Be positive, outgoing and energetic
- Attend all meetings and trainings required of your department or the company in general
- Check email regularly, participate in discussions, and help find solutions
Qualifications
Qualifications and Experience:
High school diploma or GED
Special Considerations:
- Must adhere to all policies and procedures expected of milk honey Partisans
- Must adhere to any and all protocol changes issued by management
- Ability to sustain reasonable physical activity for the duration of a scheduled shift
- Ability to hear so as to effectively understand customers needs
- Ability to lift up to 25lbs
Job Summary
Other
Consumer Services
$36k-46k (estimate)
04/21/2023
05/30/2024
milkandhoneyspa.com
AUSTIN, TX
200 - 500
2006
Private
DENNIS BUI
$50M - $200M
Consumer Services
Related Companies
About Milk Honey
Milk + Honey owns and operates a wellness spa that offers massage, waxing, facial enhancements, healing therapies and accommodation services.
The job skills required for Concierge include Customer Service, Housekeeping, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
Similar Jobs
Popular Articles
