Customer Support Specialist

Support Meridian, Idaho Minimum Experience Entry-level Compensation Minimum $18 / hr. DOE PRODUCT SPECIALIST

One of the most important functions in any organization is that of telling the story. As a Product Specialist with Microbe Formulas, you'll engage in helping individuals and practitioners understand what an incredible story we have to tell.

Your answers, empathy, support, and knowledge will be key in changing the wellness trajectory for so many as they leverage our products in their individual and practitioner efforts.

The successful product specialist will dedicate their time to understanding our products, the science behind them, and our audience in a concerted effort to provide the best support as they leverage our products in their wellness efforts.

This entry-level, hourly position is practitioner- and / or customer-facing. This could be the perfect opportunity for individuals pursuing careers in functional medicine, wellness, and health.

It is the perfect opportunity for the individual who values culture, team, and being a part of something so much bigger than one's self.

Come change the world with us!

CORE COMPETENCIES (WHAT YOU BRING TO THE TABLE)

• Follow-through on commitments
• Attention to detail
• Grace under pressure
• Flexibility / adaptability
• Enthusiasm
• Efficiency
• Listening skills
• Openness to constructive criticism and alternative ideas
• Communication
• Honesty / integrity
• Proactivity
• Persuasion
• Professionalism
• Teamwork

KEY RESPONSIBILITIES (WHAT YOUR DAY LOOKS LIKE)

The successful Product Specialist will :

• Deliver wow in their responses to customer challenges
• Collaborate effectively with team members to resolve concerns and deliver exceptional results to customers
• Dedicate time to learning outside the baseline of knowledge
• Prioritize and execute mission-critical objectives
• Provide clear, concise solutions to our stakeholders and audience

If you possess the skill set listed above, the desire to make a difference daily with the things you do, and want to work in an environment that values personal contributions and team success, this may be the right opportunity for you.

NOTE : Intermediate keyboarding / typing skills and technology acumen are a must for this position.

ABOUT MICROBE FORMULAS

At the vanguard of wellness and the intersection of science and energy, Microbe Formulas has a simple mission : "Creating solutions that work is what we do.

Restoring hope and health is who we are." Culture matters here and helping you become the most amazing version of you is how we structure and manage our teams.

We live by five core values and they permeate everything we do, everything we create, and everything we are :

• People First
• Excellence & Integrity
• Congruent
• Extreme Ownership
• Intentionally Disruptive

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law*."

This hourly position is full-time and based in Meridian, ID. Remote work is unavailable with this position. We are committed to providing meaningful employment, a vibrant corporate culture, and a living wage for our team.

This position's minimum pay range begins at $18 / hour with room to grow, progress, and new opportunities coming.

Location Meridian, Idaho