29 Service Representative Jobs in Overland Park, KS
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Michelle Underwood Agency - American Family... is Hiring a Service Representative Near Overland Park, KS
- Life Insurance
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
The Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.
Responsibilities
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Processes change to existing accounts and policies
- Serves as a liaison on behalf of the customer between the agency and various business partners
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
- Schedules appointments with existing or prospective customers for agency employees
- Property & Casualty insurance license must be obtained before first day of employment.
- Life Insurance license required within 90 days of employment.
- Demonstrated sales experience.
- Effective communication skills
- Experienced with PC software applications (Microsoft Office Suites, Internet Explorer)
- Bilingual Spanish preferred but not required.
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
Job Summary
Full Time
$60k-78k (estimate)
03/31/2024
05/08/2024
The job skills required for Service Representative include Customer Service, Customer Relationship, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Representative positions, which can be used as a reference in future career path planning. As a Service Representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Representative. You can explore the career advancement for a Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.
Similar Jobs
Popular Articles
