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Customer Service Specialist

Loveland, CO | Full Time
Expired

Job Description

If you want to work for an excellent team while interacting closely with customers - look no further, and welcome to Meyer!

What do we do at Meyer? At Meyer Natural Foods, our people are our most valuable asset. We are seeking qualified employees who enjoy people, are innovative, and are eager to learn. We, in return, provide opportunities for personal advancement and professional growth, as well as a wide variety of benefits!

What is the position? Customer Account Specialist is a full-time position performing day-to-day duties. It is responsible for processing customer sales orders, order entry, communicating with internal and external customers regarding order status, and researching and resolving issues in an accurate and timely manner.

What are the responsibilities and duties?

  • Receive customers' requests by telephone and email, analyze requests, provide the information requested or ascertain who can best provide the information, and route the request to the proper person.
  • Ensure accurate and correct pricing is given to the customer and issue credit memos as necessary.
  • Accurately process customer orders and provide price confirmations and allocation updates.
  • Communicate with customers and sales group regarding issues or problems with orders.
  • Answer and direct phone calls received on the main Meyer phone line.
  • Answer the doorbell and direct visitors accordingly at the Loveland office.
  • Retrieve bills of lading and attach them to orders for invoicing.
  • Provide account back up to Customer Account Experts as needed.
  • Temporarily working remotely from home.
  • Assist with other duties as assigned.

What Education and Experience are needed?

  • High school diploma or equivalent
  • 2 years of previous industry experience highly preferred
  • 3 years prior customer service experience required

Do you possess these specialized skills?

  • Must be organized, able to multitask, and detail-oriented
  • Pleasant telephone voice/manner
  • Must have strong computer skills for high-volume data entry
  • Strong computer skills necessary, including previous experience with Microsoft Office products
  • Excellent data entry skills
  • Strong written and verbal communication
  • Able to calmly and professionally handle stressful situations and deescalate issues
  • Ability to adapt to change

Compensation: $18 - $22 an hour

 

Benefits: For Full-Time eligible employees, (not temporary positions), a full offering of Medical, Dental, Vision, Employer paid Life Insurance/STD/LTD, Paid Time Off Vacation, Sick, Holiday, and opportunity for discretionary bonus opportunity.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Please note the selected candidate will be required to submit to criminal records check and references with conditional offer of employment.

NO RECRUITERS!

Company Overview

  • Website meyernaturalfoods.com
  • Headquarters LEXINGTON, KY
  • Size 100 - 200
  • Founded 1990
  • Type
  • CEO STARL RANDALL
  • Revenue $10M - $50M
  • Industry Retail & Wholesale
  • About meyer natural foods
  • COMPANY OVERVIEW Meyer Natural Foods is the one-stop solution for retailers and restaurateurs that want naturally raised premium and healthy beef. The company offers premium, natural, organic and heart-healthy beef products, in both branded and private label programs. The company's two flagship brands each deliver on a unique consumer segment. Laura's Lean Beef meets the needs for brand-savvy, health-minded consumers. Meyer Natural Angus ensures a premium eating experience for the conscientious connoisseur. NATURAL QUALIFICATIONS All cattle that qualify to be labeled under a Meyer Natural Food ... s brand are fed a 100 percent vegetarian diet and are raised without the aid of hormones or antibiotics. The company partners with family ranches that abide by Meyer's strict humane handling protocols. HISTORY Bob Meyer founded the Meyer Natural Foods company 20 years ago with a vision to consistently provide the industry's highest quality, best tasting beef with a commitment to environmentally sound practices, humane animal treatment and personal integrity, raising natural cattle for the best eating experience possible. The company began with Bob's first purchase of land in Helmville, Montana. Since then, the Meyer Ranch has grown to 40,000 acres and includes the company's research and development facility, where the company establishes its animal welfare protocols and best practices. Interested in employment at Meyer Natural Foods? Go to https://www.MeyerNaturalFoods.com/careers for more information. More

Skills for Customer Service Specialist

The job skills required for Customer Service Specialist include Customer Service, Microsoft Office, Life insurance, Data entry, Verbal Communication,and Pricing etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Service Specialist

The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

How to Become a Customer Service Specialist

If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

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