Description

• Work on high-profile initiatives for MTA executive leadership to improve MTA’s economic efficiency, service quality and overall performance.
• Lead in managing Strategic Initiatives effort towards realizing ‘best practices’ (i.e. HR processes, operational work processes, workers compensation management, availability management, etc.) in HQ and agency decision-making processes, particularly with regard to responsibly managing operational and administrative costs
• Identify and explore opportunities to direct land use development in relation to impacts on the MTA transportation system with guidance from Sr. Director of Strategic Initiatives. To develop these opportunities, the position must gather and analyze data on MTA ridership, current and future land use, infrastructure needs, in order to inform MTA, City and other regional policymakers on MTA projects and the relationship to land use, zoning and development.
• Review the fare compliance program to meet MTA’s financial, mobility and public policy objectives. Work with Sr. Director and agency staff to analyze fare compliance approaches present alternatives to senior management.
• Design and conduct analysis of fares and tolls options as the MTA transitions to new fare media. Examine many aspects of MTA's fares and tolls options including the economic impact of MTA's fare on affordability and mobility in the region; the relationship of fares to operating and capital expenditures and desired modifications of fare structure in light of New Fare Payment technology. Coordinate with agency staff to conduct these analyses.
• Solicit and present data, concepts and issues from a variety of MTA and other data sources (e.g., internal and external benchmarks, government databases,) to make the case for potential performance improvement opportunities. Design and conduct analysis that lead to recommendations to senior leadership and the MTA Board.
• Other duties as assigned.

• Make recommendations for pragmatic business transformation strategies based on these insights and working with agency staff to implement these transformations. Frequently areas of analysis will be those where HQ as traditionally not been involved and agency silos are have been in place for many years.
• Must establish a collaborative environment with the ability to brain storm in teams and engage subject matter experts. Establish agendas to ensure successful and timely coordination of multiple parties both inside and outside of the MTA.
• Must be able to use analytical skills and good judgment to investigate complex issues and identify opportunities, carry out research and data collection, form hypotheses, design and conduct analyses, synthesize conclusions into recommendation and prepare presentations and proposals that make a clear case for MTA infrastructure and policies.
• The incumbent has responsibility to identify key issues, solicit input from MTA and agency staff, integrate information to identify issues, draw conclusions, develop agendas for working groups, and prepare materials in support of those efforts. Sr. Director provide guidance in overall direction and strategy.
• Frequent interactions with the Business Service Center, Budget and operational leaders to identify trends, best practices and opportunities for improved business practices. Work closely with associated agency staff to develop these opportunities and implement them.
• Work closely with agency staff responsible for service planning, ridership analysis, new fare payments and fare change processes.
• Able to identify issues across many disciplines (land use, service planning, capital program funding, legal, etc) to assist in the development of creative solutions and new ways of doing business that result in the best outcome for the MTA.
• Strong interpersonal skills with an established record of working in environments that require group consensus and cooperation among people with no direct reporting relationship to the position.
• Must be able to follow through with implementation in a complex organization and assess need for adjustments to achieve success.
• Possesses excellent communication skills, both oral and written, as well as excellent quantitative, analytical and problem-solving skills. Has talent to discern different contexts and audiences and to reach consensus on strategy.
• Capable of building a strong and successful network, developing new relationships, and influencing decision-makers.
• Demonstrated leadership skills in team and/or group settings.
• Able to prioritize among competing needs and opportunities and manage multiple projects at the same time.
• Ability to solve problems, gather data sets in a large organizational setting.
• Excellent oral and written communication skills
• Demonstrate initiative and results orientation.
• Familiar with strategic planning concepts
• Proficient in PowerPoint, excel, and other software tools.

• Bachelor’s degree. An equivalent combination of education and experience may be considered in lieu of a degree.
• A minimum of 5-6 years of professional experience. An advanced degree may substitute for 2 years of experience.