POSITION SUMMARY:

• Develop and maintain excellent relationships with clients and carriers.
• Effectively evaluate, select, assign and service loads.

ESSENTIAL FUNCTIONS:

• Develop and maintain excellent relationships with a portfolio of clients; partner with LTL clients to understand their business, their products and their transportation needs.
• Develop and maintain excellent relationships with primary and secondary carriers for contracted freight moves.
• Research the market and evaluate loads for potential profitability; select or reject loads, taking into consideration both profitability and the need to maintain ongoing business relationships.
• Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.
• Act as a liaison between clients, carriers, shippers and receivers.
• Evaluate potential clients and authorize agreements with approved clients; provide LTL customer quoting and booking.
• Evaluate and respond to RFP's/RFQ's as appropriate for MegaCorp's business.
• Research, analyze, negotiate and agree fixed-rate contracts as appropriate for MegaCorp's business.
• Negotiate constantly changing carrier rates for both the spot market and to establish fixed-rate contracts.
• Evaluate carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
• Monitor progress of LTL loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
• Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
• Ensure all fiduciary responsibilities are met and that all fees and costs are documented for each load.
• Resolve client claims and receivables issues.
• Accurately enter and maintain up-to-date information on company software, including uploading invoices and dispute handling, and maintaining Billin Exception Report.
• Assist Resolution Team as needed with disputed shipments.
• Promote MegaCorp's business through participation in relevant associations and conventions.
• Provide guidance and training to Account Manager Trainees as required.
• Other duties as required.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required; Bachelor's degree preferred
• Minimum 1-3 years freight brokerage experience preferred

COMPETENCIES:

• Excellent customer service skills.
• Strong written and verbal communication skills.
• Able to multi-task and enjoys a fast-paced environment.
• Entrepreneurial, self-motivated, self-starter.
• Willing and able to be on call as required.
• Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.

MegaCorp Logistics, LLC is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

(910) 332-0820 ext. 1030