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Patient Service Representative
Medusind Inc. Orlando, FL
$38k-52k (estimate)
Full Time 2 Months Ago
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Medusind Inc. is Hiring a Patient Service Representative Near Orlando, FL

Job Description:
At Medusind we take immense pride in offering superior, cost-effective solutions covering the whole spectrum of tasks and processes to the healthcare industry. A significant factor is that our workforce comes with rich domain expertise and robust compliance norms.
Our four-prong approach of an excellent management team coupled with a detailed eye for processes experienced manpower, and cutting-edge technology helps us deliver superior, cost-effective services to our clients across the globe.
Available Shifts: Full-time-11:00am- 8:00pm ET/ Part-time - 3:00pm - 8:00pm ET
Benefits:
  • Health insurance
  • Dental Insurance
  • Employer-paid life insurance
  • Employer-paid short-term and long-term disability
  • Voluntary additional life insurance
  • Employee Assistance Program
  • 48 hours of sick time after three months
  • 80 hours of vacation time after six months
  • $400 referral bonuses
Duties include but are not limited to:
  • Assist patients with clarification, correction and resolution of their accounts for various medical services via inbound and outbound telephone calls.
  • Must be able to handle the pressure of answering patient/client telephone calls and accurately process correspondence within department goals.
  • Ability to exhibit a heightened sense of listening to patient concerns which translates into successful problem-solving and conflict resolution.
  • Must be able to multi-task in a fast-paced environment and quickly adapt to change.
  • Contribute to team effort by accomplishing related results as needed.
  • Perform other duties as assigned. Maintain the strictest confidentiality regarding patients according to policies and procedures.
Education: High school diploma or GED required.
Knowledge, Skills and Abilities:
  • Previous Call Center Experience (Required)
  • Must have own computer equipment
  • Reliable Internet connection
  • Computer knowledge (Microsoft Word, Excel) is required
  • Outstanding verbal and written communication skills
  • Strong computing and keyboarding skills are required
  • Strong customer service skills and ethics
  • Ability to work in a fast-paced environment
System Requirements :
  • Must be a Windows-based laptop or a desktop (No Chromebooks, netbooks, or any type of tablet)
  • Internet connection
  • Headset

Job Summary

JOB TYPE

Full Time

SALARY

$38k-52k (estimate)

POST DATE

04/01/2023

EXPIRATION DATE

06/14/2024

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The job skills required for Patient Service Representative include Customer Service, Confidentiality, Written Communication, Problem Solving, Call Center, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

Butler University
Carroll College
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Providence College
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